Troubleshooting - Sony KZ-32TS1E Operating Instructions Manual

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture
No picture (screen is dark) and no
sound.
The TV turns off automatically. (The
TV enters the standby mode.)
No picture or no menu information
from equipment connected to the
Scart connector.
Poor picture/Unstable picture.
Double images or ghosting.
Only snow and noise appears on the
screen.
Dotted lines or stripes.
No colour on colour programmes.
Some tiny black points and/or bright
points on the screen.
The screen flickers when turning on
the TV.
The picture is too bright.
Picture (stripe) noise.
Distorted picture and noisy sound.
Striped noise during playback/
recording of a VCR.
Possible remedies
• Check the aerial connection.
• Plug the TV in and press the
of the TV.
/
• If the (standby/sleep) indicator is on, press TV
button on the remote control.
• Check that the Sleep Timer is activated (page 24).
• Check that the On/Off Timer is activated (page 25).
• Check that Auto Shutoff is activated (page 25).
• Check that the optional equipment is on and press the
button repeatedly on the remote control until the correct
input symbol is displayed on the screen.
• Check the connection between the optional equipment and
the TV.
• If you connect the optional equipment to the Scart
3/
connector , set "AV3 Input" in the "Features"
S
menu to "S Video" (page 20).
• Check aerial/cable connections.
• Check the aerial location and direction.
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life.
(3-5 years in normal use, 1-2 years at the seaside)
• Keep the TV away from electrical noise sources such as
cars, motorcycles, or hair-dryers.
• Using the menu system, select the "Picture Adjustment"
menu and select "Reset" to return to factory settings
(page 14).
• If you set the Power Saving function to "Reduce," picture
colours may become dimmer (page 19).
• The picture of a flat panel display is composed of pixels.
Tiny black points and/or bright points (pixels) on the
screen, does not indicate a malfunction.
• This is caused by the Plasma Display Panel feature, and
does not indicate a malfunction.
• Using the menu system, select the "Picture Adjustment"
menu and select "mode." Then select the desired picture
mode (page 13).
• Make sure that the aerial is connected using the supplied
coaxial cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may
occur.
• Check if any connected optional equipment is installed in
front of the TV or at the side of the TV. When installing
optional equipment, leave some space between the
optional equipment and TV.
• Video head interference. Keep your VCR away from the
TV.
• Leave a space of 30 cm between your VCR and the TV to
avoid noise.
• Avoid installing your VCR in front of the TV or at the side
of the TV.
Power switch on the front
continued...
Additional Information
GB
33