Display Messages And Problem-Solving Guide - OneTouch Ultra Owner's Booklet

Display Messages and
Problem-Solving Guide
Following is a summary of all display messages. These messages help to
identify certain problems but do not appear in all cases when a problem
has occurred. Improper use may cause an inaccurate result without
producing an error message or a symbol. In the event of a problem, refer
to the information under ACTION. Assistance is available from LifeScan
Customer Service 7 days a week, 8 a.m. – 10 p.m. Eastern Time.
Call LifeScan Customer Service at 1 800 227-8862.
MESSAGE
52
WhAT IT MEANS
Display check. Appears
whenever the meter is turned
on. To verify that all segments
are present on the display, with
the meter off, press the
button and immediately hold
the button down. Compare
the meter display with page 10.
1. This message appears
immediately after the
display check if your meter
has not been coded.
2. If this message appears at
any time after the first time
the meter was coded, the
code number has been lost.
The test results stored in the
meter memory may be out
of order.
ACTION
If segments are
missing, call LifeScan
Customer Service at
1 800 227-8862 for
further action. Missing
segments can lead to
misinterpretation of test
results.
1. See Coding the
Meter, pages 10–12.
2. Do Not rely on the
14- and 30-day
averages. It is
important to call
LifeScan Customer
Service at 1 800
227-8862.