Troubleshooting - ActionTec GT704WR User Manual

Troubleshooting

This chapter contains a list of problems that may be encountered while using the
Router, and techniques to solve them. Note that these techniques may not be suc-
cessful in all cases. Also included is a list of frequently asked questions.
Troubleshooting
Cannot Use the Internet
Physical Connections
Ensure the Router's Power light is on, as well as the appropriate lights for any
active connections (Ethernet and Wireless). If the connection is not active,
reconnect the appropriate cable or adapter.
Connection to the Internet
To verify the Router's connection to the Internet, open a Web browser. In the
"Address" text box, type
Configurator Main Menu appears. Select Status, and once the "Status" screen
appears, verify that "Connected" is displayed in the "
If not, power cycle the Router by unplugging and then replugging the Power
cord. After power cycling the Router, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections for your connection. After
saving all settings and restarting the Router, check the connection status again. If
still disconnected, unplug the Router's Power cord and leave it unplugged for at
least minutes. Replug the Power cord, restart the Router, and check the con-
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nection again.
Using on Network With Another Router/Gateway
If setting up the Router on a network with another router or gateway, consult
the documentation that came with the other router/gateway to see what kind
of Dynamic Routing is required to operate it with the Router. Then, go to the
"Dynamic Routing" screen (see "Dynamic Routing" on page
appropriate type of dynamic routing.
and click Go. The Router's Web
192.168.0.1
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" section of the screen.
WAN
) to select the
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