Phone Views - Polycom VVX 311 Quick Start Manual

Answering/Managing Multiple Incoming Calls
With call waiting on, up to 4 simultaneous calls can be active on
one extension. You will see the next incoming call displayed on
the screen – and you will hear a call waiting tone.

Press the Answer soft key and the active call will
automatically be placed on hold

Use the up and down navigation arrows to toggle between
calls

The soft key functions will apply to whichever call is
'highlighted' on your screen

To place an active call on hold, use the up and down
arrow keys to highlight it and press the Hold soft key. To
pick a held call, highlight it, and press the Resume soft
key.

Phone Views

Your phone has three main views: Lines (the default), Home, and Calls.
Use the Home button to toggle between all available views.
Lines
– This view is your phone's default display showing your phone's
extension(s), and soft keys.
Home – Access this view by pressing the Home button and use your
phone's Navigation Disk to scroll through and select icons for various
functions that may be available to you.
Calls
– This view displays any time you have at least one active call.
Use the up and down arrow keys on the Navigation Disk to see and
select calls. If your phone has multiple lines, calls display under the
associated line.
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