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Polycom VVX 301 Quick Start Manual

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Virtual Communications Express Quick Start
Guide:
Polycom® VVX® 301/311

Phone Views

Your Polycom VVX 301/311 Business Media Phone has four main views: Home, Calls, Active Call, and
Lines (default). You can access the Home and Lines view at any time. If your phone has one or more calls,
you can also access Calls or Active Calls.
Press
from any menu for the Home view.
Press
to alternate between the Home and Line views.

Home View

The Home view displays icons you can select to access phone functions.
You can use the right, left, up, and down arrows to display more icons.

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Summary of Contents for Polycom VVX 301

  • Page 1: Phone Views

    Polycom® VVX® 301/311 Phone Views Your Polycom VVX 301/311 Business Media Phone has four main views: Home, Calls, Active Call, and Lines (default). You can access the Home and Lines view at any time. If your phone has one or more calls, you can also access Calls or Active Calls.

  • Page 2: Lines View

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Lines View The Line view displays phone lines, favorites, and soft keys. You can press the line key to access the dialer if your phone is idle. Calls View You can access the Calls view if your phone has one or more calls. Use the arrow keys to select a call.

  • Page 3: Contact Directory

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Contacts Contact Directory Press to select a contact from the Contact Directory. • View Directory - select Directories from the Home view. Press Contact Directory on the Directory screen. • Add Contact - navigate to your Contact Directory and press Add. Enter the contact’s information, and press Save.

  • Page 4: Call Functions

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Call Functions Enter Data Use the dial pad keys to enter information. 2. Press to backspace. 3. Press a key repeatedly to view the character options and type with the dial pad keys.

  • Page 5: Transfer Calls

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 • To end a held call, highlight the held call in the Calls view, press Resume, and then press End Call. Hold Calls Select the call from the Calls view and press Hold or 2.

  • Page 6: Recent Calls

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Recent Calls Do one of the following from the Lines view: • Press , the select Directories > Recent Calls. Press Sort to sort and order calls. Press Type to display only certain calls Select a call record to dial.

  • Page 7: Do Not Disturb

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Do Not Disturb Press DND from the Home or Lines view to enable/disable ringing. The icon displays in the status bar and beside the applicable Line key when Do Not Disturb is enabled.

  • Page 8: Additional Help And Resources

    Virtual Communications Express Quick Start Guide: Polycom VVX 301/311 Additional Help and Resources Getting Started with Your Service To learn how to manage your user account settings and site service features, go to: https://customertraining.verizon.com/virtualcommtraining. Returning Equipment Should you require replacement equipment, please refer to the Return Merchandise Authorization (RMA) quick reference guide located at https://customertraining.verizon.com/virtualcommtraining.

This manual is also suitable for:

Vvx 311

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