Sony CD Mavica MVC-CD350 Operating Instructions Manual page 93

Computers
Symptom
You do not know if the OS
of your computer is
compatible.
You cannot install PTP
Manager.
Your computer does not
recognize your camera.
You cannot copy images.
The image cannot be
played back on a
computer.
Cause
—
—
• The camera is turned off.
• The battery level is low.
• You are not using the supplied USB cable.
• The USB cable is not connected firmly.
• The camera was connected to a computer with
the USB cable before installing PTP Manager,
so the device was not recognized by the
computer.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
• PTP Manager is not installed.
• The camera is not connected directly to your
computer.
• The camera is not correctly connected to your
computer.
• You are not using the correct copy procedure for
your OS.
—
—
—
Solution
p Check "Recommended computer environment" (page 74).
p In Windows 2000, log on as Administrator (authorized
Administrators) (page 81).
p Turn on the camera (page 15).
p Use the AC Adaptor (page 14).
p Use the supplied USB cable (page 84).
p Disconnect the USB cable, and connect it again firmly. Make
sure that "USB Mode" is displayed on the screen (page 84).
p Delete the device which is not recognized, then install PTP
Manager (pages 86 and 81).
p Disconnect the USB cables except for the ones connected to the
keyboard, the mouse, and your camera.
p Install PTP Manager (page 81).
p Connect the camera directly to your computer without passing
through a USB hub or other device.
p Connect the camera and your computer correctly using the USB
cable (page 83).
p Follow the designated copy procedure for your OS (pages 85
and 87).
p If you are using the "ImageMixer Ver. 1.5 for Sony" application
software, click on HELP.
p If you are using the "ImageMixer Ver. 1.5 for Sony" application
software, click on HELP.
p Consult the computer or software manufacturer.
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