Sony DSLR-A100 User's Manual / Troubleshooting page 132

You do not know if the OS of your computer is compatible with the camera.
• Check ' Rec()mmended computer environment" on page 106 for Windo_ s, and page 120 for
Macintosh.
Your computer does not recognize your camera.
• Turn on tlw camera (_ ,_tep3 in "Read Thia Fh_s,_").
• When the battery level is low, install the charged battery pack (4 st_y_1 in "Read This
First'), or use the AC Adaptor/charger (not supplied) (page 144).
• Use the USB cable (supplied) (page 108).
• Disconnect the USB cable, and connect it again firmly.
• Set [Transl_:r mode] to [Mass Storage] (page 98)
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
jacks of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 108).
You cannot copy images.
• Make tile USB connection by properly connecting tlw camera _ith your computer (page 108).
• Follow the designated copy procedure li)r your OS (pages 108, 120).
• When you shoot images with a recording medium R)rmatted by a computer, you may not be
able to copy the images to a computer. Shoot using a recording medium formatted by your
camera(page 89).
After making a USB connection, "Picture Motion Browser" does not start
automatically.
• Start "Media Check Tool (page 115).
• Make the USB connection afler the computer is turned on (page I(17).
The image cannot be played back on a computer.
• If you are using "Picture Motion Bronxscr', refer to the Help.
• Consult
the computer or
sol_x_ are
[ilantlfacttlrClL
You cannot print an image.
• Check the printer settings.
Images once copied to a computer cannot be viewed on the camera.
• Copy them to a l_)lder recognized by the camera, such as 100MSDCF (page 112).
• Operate com:ctly (page I 13).
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