Troubleshooting
Shooting still images/movies
Cannot record images.
Check the free capacity of the internal memory or "Memory Stick Duo". If it is full, do one of
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the following:
Delete unnecessary images (page 35).
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Change the "Memory Stick Duo."
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You cannot record images while charging the flash.
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When shooting a still image, set the shooting mode other than
Set the shooting mode to
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The image size is set to [640(Fine)] when recording movies. Do one of the following:
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Set the image size to other than [640(Fine)].
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Insert a "Memory Stick PRO Duo."
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Smile Shutter function does not work.
No image is shot if a smiling face is not detected.
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Press the shutter button all the way down (page 44).
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[Smile demo mode] is set to [On]. Set [Smile demo mode] to [Off] (page 86).
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The subject is not visible on the screen.
The camera is set to the playback mode. Press
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mode (page 29).
Anti-blur function does not work.
The anti-blur function does not work when
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The anti-blur function may not work properly when shooting night scenes.
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Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
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Recording takes a long time.
The NR slow shutter function is activated (page 17). This is not a malfunction.
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[DRO] is set to [DRO plus] (page 61). This is not a malfunction.
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The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the
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subject than the shortest shooting distance (approximately 8 cm (3 1/4 inches) (W) or 80 cm
(31 1/2 inches) (T) from the lens). Or set to
1 to 20 cm (13/32 to 7 7/8 inches) from the W side distance (page 28).
(Twilight) mode or
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Selection when shooting still images.
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The Semi manual function is selected. Select the auto focus mode (page 47).
Refer to "If the subject is out of focus" on page 48.
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when shooting movies.
(Landscape) mode or
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(Playback) button to switch to the shooting
appears on the display.
(Close focus enabled) mode and shoot about
(Fireworks) mode is selected in the Scene