Sony DSC-P30 Operating Instructions (primary manual) Operating Instructions Manual page 79

Symptom
Your personal computer
does not recognize your
camera.
No function works though
the power is on.
Cause and/or Solution
• The battery level is low.
t Use the AC power adaptor (not supplied)
(page 14).
• The camera is turned off.
t Turn on the camera.
• The USB cable is not connected firmly.
t Disconnect the USB cable, and connect it again
firmly. Make sure that "USB MODE" is
displayed on the LCD screen (pages 32, 34).
• The USB connectors on your personal computer are
connected to other equipment besides the keyboard,
the mouse, and your camera.
t Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and your
camera.
• The USB driver is not installed.
t Install the USB driver (page 32).
• [USB CONNECT] is set to [PTP] in the setup
settings.
t Set it to [NORMAL] (page 70).
• Since the camera is connected to a computer with
the USB cable before installing the USB driver, the
drive is not recognized by the computer.
t Delete the drive which is not recognized, then
install the USB driver. For details, see the
procedure on page 80.
t Remove the battery pack, then install it again
after about one minute. If the function still do
not work, press the reset button located on the
bottom using a sharp-pointed object. (If you
press the reset button, the date and time setting
is cleared.)
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