Obtaining Technical Assistance - Cisco ASR 1000 Series Common Criteria Operational User Guidance And Preparative Procedures

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10 Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and
partners can obtain documentation, troubleshooting tips, and sample configurations from
online tools. For Cisco.com registered users, additional troubleshooting tools are
available from the TAC website.
Cisco.com is the foundation of a suite of interactive, networked services that provides
immediate, open access to Cisco information and resources at anytime, from anywhere in
the world. This highly integrated Internet application is a powerful, easy-to-use tool for
doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners
streamline business processes and improve productivity. Through Cisco.com, you can
find information about Cisco and our networking solutions, services, and programs. In
addition, you can resolve technical issues with online technical support, download and
test software packages, and order Cisco learning materials and merchandise. Valuable
online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized
information and services. Registered users can order products, check on the status of an
order, access technical support, and view benefits specific to their relationships with
Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
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