Huawei Y635-L01 Faqs page 8

HUAWEI Y635-LXX Smartphone FAQs Contents
3.19 Can I browse or edit Word, Excel, PowerPoint, and PDF files on my phone? .......................................................50
3.20 What is the default installation location for applications? Can I change this location?...........................................50
3.21 Does my phone support App2SD? How do I move an installed application to the microSD card? .........................50
3.22 How are my phone ROM and RAM allocated? ....................................................................................................50
3.23 How do I check the available space in my phone storage and microSD card? .......................................................52
3.24 My phone can stand by normally, but the screen cannot be turned on. What can I do? ..........................................53
3.25 Why isn't the backlight on? .................................................................................................................................53
3.26 "Trial use" is found on my phone's network access license. Does this mean that my phone does not have the China
national network access tag? .......................................................................................................................................53
3.27 Why does my phone receive no signal after I activated the function of enabling only 4G data service? .................53
3.28 When I am playing music using the player that comes with my phone, my phone's signal status changes to no
service. What can I do?...............................................................................................................................................53
3.29 My phone's speaker, receiver, and headset cannot function properly. What can I do? ............................................53
3.30 I can't use my phone's data service to access the Internet. What can I do? .............................................................54
3.31 My screen does not respond to touches when I am using the camera? What can I do?...........................................54
3.32 The photos are blue or green if I take them with flash turned on. What can I do? ..................................................54
3.33 After I insert and remove the headset, my phone's screen will freeze (cannot be unlocked when I swipe on the
screen or cannot be turned on when I press the power button) for 2 to 3 minutes until my phone detects the headset's
status. What can I do? .................................................................................................................................................54
3.34 After I turn off 4G, my phone cannot send or receive multimedia messages or send or receive multimedia messages
slowly. What can I do? ...............................................................................................................................................54
3.35 After I inserted a 4G card into my phone, enabled data service, and took my phone from an area with no signal to
an area with strong signal, my phone's network connection falls from 4G to 3G and I can't make phone calls. What can I
do? .............................................................................................................................................................................55
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