Related Manuals for Huawei Y635-L01
Summary of Contents for Huawei Y635-L01
- Page 1 HUAWEI Y635-L01&L02&L03&L21 Smartphone FAQs Issue Date 2015-3-12 HUAWEI TECHNOLOGIES CO., LTD.
- Page 2 Version Changed Section Change Description Date Author Finished the hotline FAQs for the Y635-L01/L02/L03/L21 general 2015-03-12 version. i / 63...
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Page 3: Table Of Contents
HUAWEI Y635-LXX Smartphone FAQs Contents Contents 1 Basics ............................1 1.1 Can I use 4G networks with my phone? ......................... 1 1.2 Color schemes ............................... 1 1.3 Selling points ................................ 2 1.4 Your phone at a glance ............................3 1.5 Installation ................................3 1.5.1 Can I remove the battery cover? .......................... - Page 4 HUAWEI Y635-LXX Smartphone FAQs Contents 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ..15 1.10.4 Where are the multimedia message attachments saved? ..................15 1.11 Music .................................15 1.11.1 How are my songs sorted? ..........................15 1.11.2 How do I create a playlist? ..........................15...
- Page 5 HUAWEI Y635-LXX Smartphone FAQs Contents 1.19 How do I take a screenshot? ..........................23 1.20 Does my phone support flash playback? If no, can I install a third-party flash player for flash playback?....24 1.21 Does my phone come with a headset? What line order does my phone support? ...........24 1.22 Preinstalled applications and versions .........................24...
- Page 6 HUAWEI Y635-LXX Smartphone FAQs Contents 2.8.2 How do I clear my browser's cache and browsing history? ..................35 2.8.3 How do I view a web page in full screen or save a web page to bookmarks? ............35 2.8.4 Can I log in to my email account using the browser on my phone?..............36 2.8.5 Can I log in to my online bank account from my phone?..................36...
- Page 7 HUAWEI Y635-LXX Smartphone FAQs Contents 2.14.1 What can Manage apps do? ..........................41 2.14.2 How do I access Manage apps? ........................41 2.14.3 What does the Manage apps screen look like? ....................41 2.14.4 How do I manage a specific application using Manage apps? ................42 2.15 Does my phone come with Security Guard? ......................43...
- Page 8 HUAWEI Y635-LXX Smartphone FAQs Contents 3.19 Can I browse or edit Word, Excel, PowerPoint, and PDF files on my phone? ............50 3.20 What is the default installation location for applications? Can I change this location?...........50 3.21 Does my phone support App2SD? How do I move an installed application to the microSD card? ......50 3.22 How are my phone ROM and RAM allocated? ....................50...
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Page 9: Basics
HUAWEI Y635-LXX Smartphone FAQs 1 Basics Basics 1.1 Can I use 4G networks with my phone? Yes. Your phone is a 4G phone and you can use it for 4G data services. 1.2 Color schemes Phone colors (vary only in battery cover): black, white, red, and blue... -
Page 10: Selling Points
Single SIM card or Dual SIM cards 1.3 Selling points The HUAWEI Y635-LXX is an entry-level smartphone developed by Huawei based on EMUI 3.0 (Android 4.4 supported) and highlights the following: 5-inch IPS touchscreen FDD LTE Cat4 high-speed data transmission... -
Page 11: Your Phone At A Glance
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.4 Your phone at a glance 1.5 Installation 1.5.1 Can I remove the battery cover? Yes. 3 / 63... -
Page 12: How Do I Install A Micro-Sim Card
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.5.2 How do I install a micro-SIM card? 4 / 63... - Page 13 HUAWEI Y635-LXX Smartphone FAQs 1 Basics 5 / 63...
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Page 14: Home Screens
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.6 Home screens 1.6.1 How do I add or delete a home screen? Delete 6 / 63... -
Page 15: How Does My Phone's Main Menu Look Like
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.6.2 How does my phone's main menu look like? 7 / 63... -
Page 16: How Do I Edit The Main Menu
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.6.3 How do I edit the main menu? 1.6.4 How do I switch between 2D and 3D home screens? Your phone does not support 3D home screens. 1.6.5 How do I add a shortcut for an application to a home screen? In Files, press and hold a file folder or file and touch Desktop shortcuts from the displayed option menu. - Page 17 HUAWEI Y635-LXX Smartphone FAQs 1 Basics In Contacts, touch to display the contact editing screen, touch to select a save mode, enter the contact details, and touch to save the contact. Note: Touch when the contact is already in your contacts list.
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Page 18: How Do I Import Or Export Contacts
Create a text message and touch the text field to bring up the onscreen keyboard. The default input method is Huawei Swype. Swipe down on the screen to open the status bar, touch , and select an input method. -
Page 19: How Do I Lock A Text Message In A Conversation? How Do I Delete One Or More Conversions And Text Messages
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.8.2 How do I lock a text message in a conversation? How do I delete one or more conversions and text messages? In Messaging, touch a conversation to display all messages in the conversation. Touch and hold the message you want to lock. -
Page 20: How Many Chinese And English Characters Can Be Contained In A Text Message
HUAWEI Y635-LXX Smartphone FAQs 1 Basics To send a text message to multiple recipients: Create a text message, touch , select the desired recipients, and touch in the upper right corner. You can send a text message to up to 100 recipients at a time. -
Page 21: What Will My Phone Display When One Card Is Being Used For A Call And The Other Receives A Call
HUAWEI Y635-LXX Smartphone FAQs 1 Basics To switch between the two calls, touch . To merge the two calls, touch 1.9.3 What will my phone display when one card is being used for a call and the other receives a call? The Y635-L21 is a dual card single pass mobile phone. -
Page 22: Multimedia Messaging
HUAWEI Y635-LXX Smartphone FAQs 1 Basics The Y635-L01, Y635-L02, and Y635-L03 are single card mobile phones. 1.10 Multimedia messaging 1.10.1 How do I send a multimedia message? In Messaging, touch Enter the recipient and write the message. Touch on the left of the text field, then Subject. The message is then converted into a multimedia message. -
Page 23: Is There Any Restriction On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.10.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? If an audio or video file exceeds the maximum size (generally 300 KB) allowed by your service provider, it cannot be attached to a multimedia message. -
Page 24: Camera
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 2. To view the lyrics when a song is playing: If the lyrics of a song are saved in the same folder as the song, your phone automatically displays the lyrics while the song is playing. -
Page 25: Does My Phone Support Hd Videos
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.12.5 Does my phone support HD videos? Yes. Your phone can play 1080p HD videos at 30 FPS. 1.12.6 Can I disable the shutter sound? Yes. 1.12.7 How do I toggle between the front and rear cameras? -
Page 26: What Might Cause Poor Quality Of Online Streaming Media Played On My Phone
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.13.4 What might cause poor quality of online streaming media played on my phone? The source streaming media is of poor quality. The network connection is poor. Your phone's hardware may be faulty, for example, the display is damaged. To check ... - Page 27 HUAWEI Y635-LXX Smartphone FAQs 1 Basics To share a web page, open it and touch Menu > Share page > Bluetooth. To share a contact, go to Contacts, and touch . From the displayed option menu, choose Import/Export. Then touch Share contacts > Bluetooth.
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Page 28: Why Can't My Phone Be Discovered By Other Bluetooth Devices
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.14.5 Why can't my phone be discovered by other Bluetooth devices? Bluetooth has been turned off on your phone. Solution: Go to Settings and turn on Bluetooth. You can also go to the notification panel to turn on Bluetooth. -
Page 29: What Is Bluetooth's Working Range
HUAWEI Y635-LXX Smartphone FAQs 1 Basics Bluetooth is turned on, but your phone is not set to be visible to other devices. Solution: Go to Settings and touch Bluetooth > Visibility. 1.14.6 What is Bluetooth's working range? The working range is approximately 10 meters. -
Page 30: Why Can't I Pair My Phone With Other Bluetooth Devices
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.14.7 Why can't I pair my phone with other Bluetooth devices? Your phone supports various profiles, such as A2DP, HSP, HFP, PAN, HIDH, OPP, and PBAP. If the pairing device also supports these profiles but fails to be paired with, see the following solutions: Your phone cannot detect other phones. -
Page 31: Does My Phone Support Fm Radio? If Yes, How Do I Save My Favorite Channels
HUAWEI Y635-LXX Smartphone FAQs 1 Basics If you are using the phone outdoors, ensure that you are not in a built-up area as high buildings may be blocking the satellite signals. 1.16 Does my phone support FM radio? If yes, how do I save my favorite channels? Yes, your phone supports FM radio. -
Page 32: Does My Phone Support Flash Playback? If No, Can I Install A Third-Party Flash Player For Flash Playback
HUAWEI Y635-LXX Smartphone FAQs 1 Basics 1.20 Does my phone support flash playback? If no, can I install a third-party flash player for flash playback? Your phone is not preinstalled with any flash players. To download a flash player, go to App Center or any video websites that require support from flash players. - Page 33 HUAWEI Y635-LXX Smartphone FAQs 1 Basics 25 / 63...
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Page 34: Common Settings
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Common settings 2.1 Email 2.1.1 How do I configure email settings? Adding an email account On the home screen, touch Email > Account setup. An email account can be configured automatically or manually. -
Page 35: Can I View Emails When No Internet Connection Is Available On My Phone
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings On the Inbox screen, touch an email to view it, or touch to delete it. Deleting an email account On the Inbox screen, touch the menu button. From the displayed option menu, choose Settings. - Page 36 HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Turn on Wi-Fi to search for Wi-Fi networks in range. If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks. Touch the desired network. In the displayed dialog box, enter the password for the Wi-Fi network, and touch Connect.
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Page 37: What Wi-Fi Protocols Does My Phone Support
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Sometimes I cannot open web pages over a Wi-Fi connection. Why? Possible causes are as follows: The x digital subscriber line (xDSL) connection failed. If the hotspot (such as a wireless router) your phone connects to accesses the Internet through xDSL but the xDSL connection fails, the Internet connection is unavailable. -
Page 38: How Do I Know Whether My Phone Is Using Its Mobile Data Connection Or A Wi-Fi Connection To Access The Internet
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet? The Wi-Fi connection is always used first whenever it is successfully set up. If displayed in the upper right corner of the screen, that means you are using a Wi-Fi connection to access the Internet. - Page 39 HUAWEI Y635-LXX Smartphone FAQs 2 Common settings After a device connects to your phone over Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and encryption mode, choose Settings > Wireless & networks >...
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Page 40: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Touch Settings > Wireless & networks > Wi-Fi. On the Wi-Fi screen, touch a hotspot. In the displayed dialog box, select Show advanced options. -
Page 41: How Do I Set My Phone To Work As A Modem And Provide Internet Access For Computers
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings When your phone uses DHCP to access the Internet over Wi-Fi, it must wait for the router to assign it a dynamic IP address, which takes time. By specifying a static IP address for your phone, this issue is resolved. -
Page 42: Tone Settings
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.6 Tone settings 2.6.1 How do I set the phone ringtone? Go to Settings. Touch Sound > Card 1 phone ringtone/Card 2 phone ringtone. Select the desired ringtone and touch the check icon in the upper right corner. -
Page 43: Can I Change The System Font Style? Does Wechat Support Font Style Changing
Y635-L21: SIM card 1 is the primary card and SIM card 2 is the secondary card. You cannot set the primary and secondary cards yourself. This question is not applicable to Y635-L01/L02/L03 which support single SIM card. 2.8.2 How do I clear my browser's cache and browsing history? Open your browser and touch Menu. -
Page 44: Can I Log In To My Email Account Using The Browser On My Phone
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.8.4 Can I log in to my email account using the browser on my phone? Yes. Open the browser and enter the email account website in the address box. 2.8.5 Can I log in to my online bank account from my phone? Yes. -
Page 45: How Do I View My Phone's Data Service Status Or Disable The Data Service
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.8.11 How do I view my phone's data service status or disable the data service? Flick down from the status bar to open the notification panel. indicates that the mobile network is turned on. To turn off the mobile network, touch this icon to make it become ... -
Page 46: How Do I Set The Face Unlock Function
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.9.2 How do I set the face unlock function? Go to Settings and touch Privacy & security > Security > Screen security > Screen lock > Face Unlock. Follow the onscreen instructions, touch Set it up then Continue. Wait for your phone to identify your face and touch Continue. -
Page 47: Will The Alarms Go Off When My Phone Is Powered Off
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Touch in the lower left corner. To set the alarm time, touch Time. To set the alarm to repeat on certain days, select the desired intervals under Repeat. To set a ringtone for the alarm, touch Ringtone and select a tone. -
Page 48: What Can I Do If I Can't Install An Application
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Managing and uninstalling applications On the home screen, touch and hold the icon of the application you want to uninstall, drag it to the trash can icon on the top of the screen, release your finger, and follow the onscreen instructions to uninstall the application. -
Page 49: Can I Back Up My Contact Groups
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings If your phone has an external microSD card, the backup data is stored in the Huaweibackup folder in the microSD card's root directory. If your phone has no external microSD card installed, the backup data is stored in the Huaweibackup folder in the root directory of your phone's internal storage. -
Page 50: How Do I Manage A Specific Application Using Manage Apps
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.14.4 How do I manage a specific application using Manage apps? In the upper part, you can switch to the desired tab (application list): All, Running, and Downloaded. Touch an application, on the displayed screen, you can perform operations on the application, including Force stop, Disable, Clear data, and Clear cache. -
Page 51: Does My Phone Come With Security Guard
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings 2.15 Does my phone come with Security Guard? 2.16 Does my phone support the blacklist function of Security Guard? No, and your phone does not come with Security Guard. 2.17 How do I configure the weather settings? On the home screen, go to Weather. -
Page 52: What Are The Developer Options
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings To configure other weather settings, touch Settings at the bottom of the same screen. You can then set the current location, temperature unit, whether tones are displayed, auto update, and update interval. 2.18 What are the developer options? To view the developer options, go to Settings, touch All >... -
Page 53: How Do I Free Up Internal Storage Space
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Charge only: In this mode, you can use a computer to charge your phone. Note: When your phone is connected to a Mac, you can manage files on your phone using MTP, but the dial-up connection function on the Mac is currently unavailable. -
Page 54: Doe My Phone Support Hisuite
HUAWEI Y635-LXX Smartphone FAQs 2 Common settings Exiting safe mode: Restart your phone. 2.27 Doe my phone support HiSuite? Yes. To use HiSuite, you need download it online. 2.28 Does my phone support HDMI? 2.29 Does my phone support TV-out? 2.30 Does my phone support OTG? -
Page 55: Others
HUAWEI Y635-LXX Smartphone FAQs 3 Others Others 3.1 Does my phone support the quick calling function when the screen is turned off? 3.2 Does my phone support multi-screen interaction? 3.3 Does my phone support scheduled power-on or power-off? 3.4 Does the GPU support mainstream games? Yes. -
Page 56: How Long Does The Battery Stand If I Keep Using A Certain Function
HUAWEI Y635-LXX Smartphone FAQs 3 Others Turn off the mobile network by disabling Mobile data always on under Settings > More > Mobile networks. Turn off GPS by disabling Access my location under Settings > Location access. 3.6 How long does the battery stand if I keep using a... -
Page 57: How Do I Enter Recovery Mode And Restore My Phone To Its Factory Settings
To check whether your phone has been rooted, it is recommended that you take your phone to Huawei's service center where professional tools are provided. Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, your phone has not been rooted. -
Page 58: Can I Use My Phone For Recording
HUAWEI Y635-LXX Smartphone FAQs 3 Others If your phone fails to obtain the date and time from your service provider's network when it powers on and if you have enabled the automatic time update function, your phone synchronizes the date and time with the network, which will generate minor data traffic. - Page 59 HUAWEI Y635-LXX Smartphone FAQs 3 Others 8 GB ROM The ROM contains system applications, files, and databases, which takes up about 1.5 GB. The ROM space available to users is 4.05 GB. You can use this space to store any types of files.
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Page 60: How Do I Check The Available Space In My Phone Storage And Microsd Card
HUAWEI Y635-LXX Smartphone FAQs 3 Others Operating About 450 This partition is used by the Android Can be queried using a system and user operating system and applications. third-party application but partition the value may differ by application Total 1 GB These partitions are for your reference only. -
Page 61: My Phone Can Stand By Normally, But The Screen Cannot Be Turned On. What Can I Do
HUAWEI Y635-LXX Smartphone FAQs 3 Others 3.24 My phone can stand by normally, but the screen cannot be turned on. What can I do? Press and hold the power button (for less than 30s) until your phone vibrates or displays a low battery level icon. -
Page 62: I Can't Use My Phone's Data Service To Access The Internet. What Can I Do
HUAWEI Y635-LXX Smartphone FAQs 3 Others 3.30 I can't use my phone's data service to access the Internet. What can I do? Update your phone to the latest version. This is a compatibility issue on the Qualcomm 8916 platform of the Qualcomm software baseline. -
Page 63: After I Inserted A 4G Card Into My Phone, Enabled Data Service, And Took My Phone From An Area With No Signal To
HUAWEI Y635-LXX Smartphone FAQs 3 Others 3.35 After I inserted a 4G card into my phone, enabled data service, and took my phone from an area with no signal to an area with strong signal, my phone's network connection falls from 4G to 3G and I can't make phone calls.