Topcom BABYTALKER 3500 SEDS User Manual page 14

Babytalker 3500 SEDS
15 Topcom Warranty
15.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is
purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date
of purchase and the unit-model are indicated.
15.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service center will repair
any defects caused by material or manufacturing faults free of charge, by either repairing or exchanging the faulty
units or parts of the faulty units. In case of replacement, colour and model can be different from the original
purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if
the unit is exchanged or repaired by Topcom or its appointed service centre.
15.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts
or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage
caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer.
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