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© 2019 Ooma, Inc. All rights reserved. Patent Pending. Ooma, Ooma Telo, Ooma Connect 4G Adapter, Ooma Premier, Ooma HD2
Handset, Ooma HD3 Handset, Ooma Linx, Ooma Home Security, and the Ooma logo are trademarks or service marks of Ooma,
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4G Adapter
Inc. Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party
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Summary of Contents for ooma Phone Genie

  • Page 1 1-877-950-6662 © 2019 Ooma, Inc. All rights reserved. Patent Pending. Ooma, Ooma Telo, Ooma Connect 4G Adapter, Ooma Premier, Ooma HD2 Handset, Ooma HD3 Handset, Ooma Linx, Ooma Home Security, and the Ooma logo are trademarks or service marks of Ooma,...
  • Page 2 Congratulations on purchasing Ooma. Installation is easy and will take only app store on your phone and search for the Ooma Setup app. Open the app when it is installed. about 15 minutes. Follow the steps in this guide to set up your Base Station The app will ask you to enter some information about yourself and your location.
  • Page 3 STEP 3 Make sure your Base Station is unplugged. Use the If you wish to use the Ooma Connect 4G adapter as a backup Internet connection, use provided USB cable to connect the Connect 4G to the included Ethernet cable to connect your Base Station to your Home Internet. Insert the USB port on the back of the Base Station.
  • Page 4 STEP 4 STEP 5 Plug the included AC adpter into the POWER port. The Ooma logo will blink red for a few minutes. Make sure your Base Station is plugged in and that it has powered on and downloaded When it turns blue, the Base Station is ready.
  • Page 5: What's Next

    You’re All Set! What’s Next? Your Base Station is ready to be used once the Ooma logo turns a solid blue. Pick up the phone and Check out My Ooma listen for the Ooma dial tone to confirm that your setup is complete.
  • Page 6: Quick Reference

    Blinking Blue, Green, and Red there are new messages. Indicates that your Ooma service is working. LED cycles through LED colors during its first You will hear the Ooma dial tone and all boot cycle. Fast Forward Key POWER INTERNET Page services are operational.
  • Page 7: Basic Operation

    911 from home. To set this up, go to: Disable your caller-ID on outgoing calls by dialing There are three ways to check voicemail remotely: Afraid to miss a call? Set up your Ooma Base Station to my.ooma.com/911 before you dial out. To disable caller-ID for all forward calls to your cell phone.
  • Page 8: Troubleshooting

    Otherwise, check the following to make sure everything is set up correctly: If the Ooma logo is blue but you don’t hear a dialtone, check that your phone is correctly plugged into the • Verify that you have activated your device as PHONE port.

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Telo 4g

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