Traceroute - Mitel MiVoice 6930 User Manual

Mitel 6930 IP Phone User Guide for MiCloud Connect
3. Navigate to the Diagnostics > Ping using the navigation keys and press the select button or
press the Select softkey.
4. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the dialpad keys.
Note: The Backspace softkey can be used to delete the last digit/character entered, the dot
(".") softkey can be used to enter a dot where applicable, and the abc/123 softkey can be used
to switch the dialpad keys from alphabetic to numeric.
5. Press the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.

Traceroute

The Traceroute sub-menu allows you to perform a trace request. You can then review the
parameters that the DHCP trace returns. After you have reviewed the trace information, the DHCP
Lease is released.
Performing a Traceroute
1. Press
2. Enter your voicemail password, and press the Enter softkey.
The User Settings menu opens.
3. Navigate to the Diagnostics > Traceroute setting and press the select button or press the
Select softkey.
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