Philips E Series User Manual

Philips E Series User Manual

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www.philips.com/welcome
EN
User manual
Customer care and warranty
Troubleshooting & FAQs
E line
321E1/322E1/
325E1/328E1
1
28
32

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Table of Contents
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Summary of Contents for Philips E Series

  • Page 1 E line 321E1/322E1/ 325E1/328E1 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..25 6. Power Management ....27 7. Customer care and warranty .. 28 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy .....28 7.2 Customer Care & Warranty ..31 8. Troubleshooting & FAQs ..32 8.1 Troubleshooting ......
  • Page 3: Important

    DC power cord for normal operation. notes regarding the operation of your monitor. • Please use approved power cord provided by Philips all the time. If The Philips guarantee applies provided your power cord is missing, please the product is handled properly for...
  • Page 4 1. Important • Looking at something varying • If foreign substance or water gets in distances after a long period your monitor, please turn the power focusing on the screen. off immediately and disconnect the power cord. Then, remove the for- • Conscious Blinking often while eign substance or water, and send it you work.
  • Page 5: Notational Descriptions

    1. Important Service Warning This icon indicates the potential for • The casing cover should be opened bodily harm and tells you how to avoid only by qualified service personnel. the problem. • If there is any need for any docu- Some warnings may appear in alternate ment for repair or integration, formats and may not be accompanied...
  • Page 6 From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take- back initiatives and recycling programs whenever possible, preferably...
  • Page 7: Setting Up The Monitor

    Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
  • Page 8 2. Setting up the monitor Install base stand the styrofoam, do not squeeze the panel to avoid broken panel. 321E1SC 1. In order to well protect this monitor and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
  • Page 9 2. Setting up the monitor curved design, when you pull out Connecting to your PC the styrofoam, do not squeeze the 321E1SC panel to avoid broken panel. Warning: This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage.
  • Page 10 2. Setting up the monitor 325E1C Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the monitor signal cable to the video connector on the back of your computer.
  • Page 11: Operating The Monitor

    2. Setting up the monitor 328E1C 2.2 Operating the monitor Description of the control buttons 321E1SC/322E1C/325E1C Switch monitor’s power ON OFF. Access the OSD menu. Confirm the OSD Switch monitor’s power ON adjustment. OFF. Adjust the OSD menu. Access the OSD menu. Confirm the OSD Adjust the Volume.
  • Page 12 On-Screen Display. You can use On-Screen Display (OSD) is a feature in this as a reference when you want to all Philips LCD monitors. It allows an end work your way around the different user to adjust screen performance or adjustments later on.
  • Page 13 2. Setting up the monitor 322E1C/325E1C 328E1C Main menu Sub menu Main menu Sub menu LowBlue Mode 1, 2, 3,4 LowBlue Mode 1, 2, 3,4 1 HDMI 2.0 Input Input 2 HDMI 2.0 HDMI 1.4 DisplayPort DisplayPort Picture Brightness 0~100 Contrast 0~100 Picture...
  • Page 14 2. Setting up the monitor 322E1C/325E1C/328E1C Resolution notification This monitor is designed for optimal 20° performance at its native resolution, 321E1SC/322E1C: 1920x1080@60Hz -5° 325E1C: 1920x1080@60Hz(analog input)&2560x1440@60Hz(digital input) 328E1C: 3840x2160@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 321E1SC/322E1C: 1920x1080 325E1C: 1920x1080(analog...
  • Page 15: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 3. Remove the hinge cover from 2.3 Remove the Base Assembly monitor body by using your fingers. for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
  • Page 16 2. Setting up the monitor 322E1C/325E1C/328E1C 4. Use a screwdriver to remove the 1. Place the display face down on a screws on the arm,and then detach smooth surface. Pay attention not to the arm/stand from the monitor. scratch or damage the screen. 2.
  • Page 17: Image Optimization

    Whether you're working with text applications, displaying images 1. Toggle to the left to launch the or watching a video, Philips SmartImage SmartImage on screen display. delivers great optimized monitor 2. Toggle to the up or down to select performance.
  • Page 18 LED displays can cause   eye damage and affect vision over time. Developed for wellbeing,  Philips LowBlue Mode setting uses a  smart software technology to reduce harmful shortwave blue light.  • Off: No optimization by SmartImage.
  • Page 19: Smartcontrast

    Developed for wellbeing, brighter images or dimming backlighting Philips LowBlue Mode setting uses a for clear display of images on dark smart software technology to reduce backgrounds. harmful shortwave blue light.
  • Page 20: Adaptive Sync

    4. Adaptive Sync • AMD Radeon R9 285 4. Adaptive Sync • AMD Radeon R7 260X • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Adaptive Sync Mobility APUs • AMD A10-7890K PC gaming has long been an imperfect •...
  • Page 21: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight W-LED system Panel Size 31.5” W (80cm) Aspect Ratio 16:9 321E1SC/322E1C: 0.364 x 0.364mm Pixel Pitch 325E1C: 0.272 x 0.272mm 328E1C: 0.182 x 0.182mm Contrast ratio 321E1SC/322E1C/325E1C: 3000:1 (typical) 328E1C: 2500:1 321E1SC/322E1C: 1920 x 1080 @ 60Hz...
  • Page 22 5. Technical Specifications Color gamut Yes(325E1C/328E1C) sRGB LowBlue Mode Flicker Free Adaptive Sync Delta E Yes (328E1C) SmartUniformity Yes (328E1C) Connectivity 321E1SC: Analog: VGA; Digital,HDCP: HDMI 1.4 322E1C/325E1C: Signal Input Analog: VGA; Digital,HDCP: HDMI 1.4, DisplayPort 1.2 328E1C: Digital,HDCP: HDMI 2.0 x 2, DisplayPort 1.2 328E1C: PC audio-in, headphone out Audio In/Out 321E1SC/322E1C/325E1C: Audio out...
  • Page 23 5. Technical Specifications 321E1SC Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 36.90 W (typ.) 37.00 W (typ.) 37.10 W (typ.) Sleep (Standby) <0.5 W (typ.) <0.5 W (typ.) <0.5 W (typ.)
  • Page 24 5. Technical Specifications 325E1C Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 47.20 W (typ.) 47.30 W (typ.) 47.40 W (typ.) Sleep (Standby) <0.5 W (typ.) <0.5 W (typ.) <0.5 W (typ.)
  • Page 25 5. Technical Specifications Dimension Product with stand 321E1SC: 709 x 520 x 248 mm (WxHxD) 322E1C/325E1C/328E1C: 709 x 523 x 281 mm Product without stand 709 x 425 x 88 mm (WxHxD) 321E1SC: 800 x 616 x 224 mm Product with packaging (WxHxD) 322E1C/325E1C/328E1C: 800 x 625 x 236 mm Weight...
  • Page 26 CEL, BAUART, ETL, FCC Cabinet Color White/Black Finish Textured Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. SmartUniformity and Delta E information sheets are included in the box.
  • Page 27: Resolution & Preset Modes

    5. Technical Specifications 321E1SC/322E1C: 5.1 Resolution & Preset Modes H. freq Resolution V. freq (Hz) Maximum Resolution (kHz) 321E1SC/322E1C: 31.47 720x400 70.09 1920 x 1080@60Hz (analog input) 31.47 640x480 59.94 1920 x 1080@75Hz (digital input) 35.00 640x480 66.67 325E1C: 37.86 640x480 72.81 1920 x 1080@60Hz (analog input)
  • Page 28 5. Technical Specifications 325E1C: 328E1C: H. freq Resolution V. freq (Hz) H. freq Resolution V. freq (Hz) (kHz) (kHz) 31.47 720 x 400 70.09 31.47 720 x 400 70.09 31.47 640 x 480 59.94 31.47 640 x 480 59.94 35.00 640 x 480 66.67 35.00...
  • Page 29: Power Management

    6. Power Management 328E1C: 6. Power Management Power Management Definition If you have VESA DPM compliance VESA Video H-sync V-sync Power Used LED Color Mode display card or software installed in your PC, the monitor can automatically 49.30 W (typ.) Active White 70.50 W(Max.)
  • Page 30: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 31 A red or blue bright dot must be the warranty period, a TFT Monitor more than 50 percent brighter than panel in a Philips flat panel monitor must have pixel or sub pixel defects neighboring dots while a green exceeding the tolerances listed in the bright dot is 30 percent brighter than following tables.
  • Page 32 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* ≥ 15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 33: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 34: Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.
  • Page 35 Service contact information listed in may cause "burn in", also known as Important information manual and "after-imaging " or "ghost imaging", contact Philips customer service on your screen. "Burn-in", "after- representative. imaging", or "ghost imaging" is a * Functionality different according to well-known phenomenon in LCD display.
  • Page 36: General Faqs

    • Shut down your computer, subjected to excessive shocks disconnect your old monitor and and is protected from sharp or reconnect your Philips LCD monitor. blunt objects. When handling the monitor, make sure that there is • Turn on your monitor and then turn no pressure or force applied to on your PC.
  • Page 37 6504K. Q12: Why is my Display not showing Q9: Can I connect my LCD monitor to sharp text, and is displaying jagged any PC, workstation or Mac? characters? Ans.: Yes. All Philips LCD monitors are fully compatible with standard...
  • Page 38 8. Troubleshooting & FAQs Ans.: Your LCD monitor works best at its native resolution of 321E1SC/322E1C: 1920x1080@60Hz 325E1C: 1920x1080@60Hz(analog input)&2560x1440@60Hz(digital input) 328E1C: 3840x2160@60Hz. For best display, please use this resolution. Q13: How to unlock/lock my hot key? Ans.: Please press for 10 seconds to unlock/lock the hot key, by doing so, your monitor...
  • Page 39 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

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