Philips 27 E1 Series User Manual

Philips 27 E1 Series User Manual

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User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 27 E1 Series

  • Page 1 E Line 27xE1 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..21 6. Power Management ....22 7. Customer care and warranty .. 23 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..... 23 7.2 Customer Care & Warranty ..26 8. Troubleshooting & FAQs ..27 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord presentation of the original invoice provided by Philips all the time. If or cash receipt, indicating the date of your power cord is missing, please purchase, dealer’s name and model and contact with your local service production number of the product.
  • Page 4 1. Important monitor damage will not be covered • Oil-based cleaning solutions may under warranty. damage the plastic parts and void the warranty. • Do not knock or drop the monitor during operation or transportation. • Unplug the monitor if you are not going to use it for an extensive • Excessive usage of monitor can period of time.
  • Page 5: Notational Descriptions

    1. Important Uninterrupted display of still or 1.2 Notational Descriptions static images over an extended The following subsections describe period may cause “burn-in”, also notational conventions used in this known as “after-imaging” or “ghost document. imaging”, on your screen. • “Burn-in”, “after-imaging”, or Notes, Cautions and Warnings “ghost imaging”...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    2. Setting up the monitor * Different according to region. 2. Setting up the monitor Note Use only the AC/DC adapter model: Philips ADPC1945EX 2.1 Installation Install base stand Package contents 27xE1SC 1. In order to well protect this monitor...
  • Page 8 2. Setting up the monitor styrofoam. Notice this monitor is curved design, when you pull out curved design, when you pull out the styrofoam, do not squeeze the the styrofoam, do not squeeze the panel to avoid broken panel. panel to avoid broken panel. Warning: This product is curve design, when 27xE1C...
  • Page 9 2. Setting up the monitor Connecting to your PC 272E1CA 271E1SC/271E1C AC/DC power input DisplayPort input AC/DC power input HDMI input HDMI input VGA input VGA input Audio input HDMI audio out Earphone jack Kensington anti-theft lock Kensington anti-theft lock 271E1SCA/271E1CA Connect to PC 1.
  • Page 10: Operating The Monitor

    2. Setting up the monitor 271E1SCA/271E1CA/272E1CA 2.2 Operating the monitor Front view product description 271E1SC/271E1C Switch monitor’s power ON and OFF. Access the OSD menu. Confirm the OSD Switch monitor’s power adjustment. ON and OFF. Adjust the OSD menu. Access the OSD menu. Confirm the OSD Adjust the speaker volume.
  • Page 11 "ON" mode: it On-Screen Display (OSD) is a feature in makes the screen looks slightly dim; for all Philips LCD monitors. It allows an end optimum brightness, enter to the OSD user to adjust screen performance or to set "DPS"...
  • Page 12 2. Setting up the monitor Warning Resolution notification This monitor is designed for optimal • To avoid potential screen damage, performance at its native resolution, such as panel peeling, ensure that 1920×1080@60Hz. When the monitor the monitor does not tilt downward is powered on at a different resolution, by more than -5 degrees.
  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 27xE1SC 4. Use a screwdriver to remove the 1.
  • Page 14 2. Setting up the monitor 27xE1C 4. Use a screwdriver to remove the screws on the arm,and then detach 1. Place the display face down on a the arm/stand from the monitor. smooth surface. Pay attention not to scratch or damage the screen. 2.
  • Page 15 2. Setting up the monitor 0° 90° -5° * Display design may differ from those illustrated. Warning • To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. • Do not press the screen while adjusting the angle of the monitor.
  • Page 16: Image Optimization

    Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance. 27xE1C Why do I need it?
  • Page 17: Smartcontrast

    LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light. • Off: No optimization by SmartImage.
  • Page 18: Adaptive Sync

    4. Adaptive Sync • AMD Radeon R9 285 4. Adaptive Sync • AMD Radeon R7 260X • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Adaptive Sync Mobility APUs • AMD A10-7890K PC gaming has long been an imperfect •...
  • Page 19: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight W-LED system Panel Size 27” W (68.6cm) Aspect Ratio 16:9 Pixel Pitch 0.311 x 0.311 mm Contrast Ratio 3000:1 (typ.) Optimum 1920x1080 @ 60Hz Resolution Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.) Picture SmartImage Enhancement...
  • Page 20 5. Technical Specifications Power(271E1C/271E1SC) AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 33.20 W (typ.) 33.30 W (typ.) 33.40 W (typ.) Sleep (Standby mode) <0.5 W (typ.) <0.5 W (typ.) <0.5 W (typ.)
  • Page 21 5. Technical Specifications AC Input AC Input AC Input Heat Dissipation* Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz 132.08 BTU/hr 132.42 BTU/hr 132.76 BTU/hr Normal Operation (typ.) (typ.) (typ.) <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr Sleep (Standby mode) (typ.)
  • Page 22 500 to 1060hPa (Non-operation) Environmental ROHS Packaging 100% recyclable Specific Substances 100% PVC BFR free housing Cabinet Color White/Black Finish Texture Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 23: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@75Hz (HDMI input) 1920x1080@75Hz (DP input) (272E1CA) Recommended Resolution 1920x1080@60Hz H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50...
  • Page 24: Power Management

    6. Power Management The following setup is used to measure 6. Power Management power consumption on this monitor. If you have VESA DPM compliance • Native resolution: 1920x1080 display card or software installed in • Contrast: 50% your PC, the monitor can automatically • Brightness: 90% reduce its power consumption when • Color temperature: 6500k with full...
  • Page 25: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 26 A red or blue bright dot must be the warranty period, a TFT Monitor more than 50 percent brighter than panel in a Philips flat panel monitor must have pixel or sub pixel defects neighboring dots while a green exceeding the tolerances listed in the bright dot is 30 percent brighter than following tables.
  • Page 27 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 28: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 29: Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.
  • Page 30: General Faqs

    Service contact information listed may cause "burn-in", also known as in Regulation & Service Information "after-imaging " or "ghost imaging", Manual and contact Philips customer on your screen. "Burn-in", "after- service representative. imaging", or "ghost imaging" is a * Functionality different according to well-known phenomenon in LCD display.
  • Page 31 • Shut down your computer, the panel surface side. This may disconnect your old monitor and affect your warranty conditions. reconnect your Philips LCD monitor. How should I clean the LCD • Turn on your monitor and then turn surface? on your PC.
  • Page 32 Q9: Can I connect my LCD monitor to any PC, workstation or Mac? Q12: Why is my Display not showing Ans.: Yes. All Philips LCD monitors are sharp text, and is displaying jagged fully compatible with standard characters? PCs, Macs and workstations.
  • Page 33 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

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