Troubleshooting - Motorola HZ800 Quick Start Manual

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Troubleshooting

My headset will not enter pairing mode.
Make sure that any devices previously paired with the headset are turned
off. If the indicator light is not steadily lit in blue, turn off both the other
device and headset, wait for 10 seconds, then turn headset back on. Wait
for the status light to become steadily lit in blue, indicating the headset is
now in pairing mode.
My phone doesn't find my headset when searching.
Make sure the indicator light on your headset is steadily lit in blue when your
phone is searching for devices. If not, press and hold the Call button and both
Volume buttons until you "ready to pair" and see the indicator light lit in blue.
My headset worked before but now it's not working
Make sure your phone is on and the Bluetooth feature is turned on in
your phone. If the Bluetooth feature was turned off or was turned on only
temporarily, you may need to restart the Bluetooth feature and pair your
phone and headset again.
The person you are talking to does not hear you
Try rotating the headset in your ear until optional sound is achieved. Also,
you can switch to another ear fitting to provide a better fit and performance.
The person you are talking to does not hear you in stealth mode
Make sure the ear fitting is clean and dry.
If you have any additional questions, please call your hotline number
(0870-9010-555) or visit us at www.hellomoto.com.
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