Samsung SC-MS10 Owner's Instruction Book page 149

00934C SC-MS10 USA~152
Troubleshooting : Self-Diagnosis Display
Symptom
Images on the LCD monitor appear dark.
Play, rewind, and fast forward do not work.
Memory Card cannot play back (Photo Mode)
No picture is taken when [Record / Stop]
button is fully pressed.
Built-in flash will not go off
Cannot record a movie
LCD monitor turns off automatically.
Maximum recording time and photo capacity
is different than the specifications.
Audio and Video does not play back.
No audio plays when viewing photos.
Movie plays with mosaic and / or block-
shaped noise.
Data copied from a PC will not play.
MPEG4 movie taken will not play on a PC
Black margins on top and bottom side when
movie plays back on a PC.
Music files will not play on the camera.
Audio / Video will not play when connected to
a TV / VCR.
OSD will not appear on the TV monitor.
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Possible Causes
Ambient light is too bright.
Ambient temperature is too low.
Photo Mode is selected.
Movie Mode is selected.
Not enough free memory space.
Memory Card was formatted using another device.
Flash mode is set to Off
Movie Mode is selected.
Photo Mode is selected.
To save power consumption, the LCD monitor and
the device goes down if there is no button
operation for a certain period of time (depending on
the operation mode), which is not a malfunction.
Recording / lighting conditions may affect the size
of the recordings.
Damaged data file.
Photo viewing does not support audio.
Subject is moving fast.
By the nature of MPEG4 playback.
Data file does not comply with the supported file
format.
Required driver / application software are not
properly installed.
Data file does not comply with a supported file
format.
Cable connection was done improperly.
The <Source> of the TV is set improperly.
Mode is set to Recording mode.
TV set may not support on -creen text display
depending on manufacturer.
Measure
Adjust the LCD brightness, page 37.
Low temperature may produce a dark LCD screen. It is normal,
not a malfunction.
Select Movie Mode and press the [Shortcut 1] button.
Select Photo Mode and press the [Shortcut 1] button.
Empty the Memory Card to make free memory space.
Format the Memory Card.
Select different flash mode, page 75.
Flash will not work in Movie Mode.
Select Movie Mode.
Pressing any button will turn the device back on.
Pressing the button once again will operate its original function.
It is normal, not a malfunction.
Static electricity and strong magnetic fields may damage the
data stored in the Memory Card. Be careful with handling the
Memory Card. Damaged data cannot be recovered.
It is normal, not a malfunction.
It is normal. It is not malfunction. When you play back the movie
on a PC, it plays back properly.
Non-supported file formats will not play. It is normal, not a
malfunction.
Install the required driver / application software, including the
CODEC from the provided CD, page 131.
The encoding format of the music file may not comply with a
supported file format. Check the music file.
Check the cable connections, page 136.
Set the proper channel of <Source> of connected device.
Set the mode to Movie view, page 136.
It is normal, not a malfunction.
ENGLISH
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