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Limited One-Year Warranty
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and
workmanship, under normal conditions, for a period of one year from the date of the original purchase.
Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or
workmanship or to furnish an equal new or renewed product in exchange without charges, subject to verification of
the defect or malfunction and proof of the date of purchase.
During the One-Year Warranty Period: For One Year from the date of purchase, your product will be replaced with a
new, renewed or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This
is done without charge to you. Replacement products are warranted for the balance of the original warranty period.
Who is covered? This warranty is extended to the original retail purchaser for products purchased and used in the
U.S.A.
What is covered? This warranty covers all defects in material and workmanship in this product. The following are
not covered: installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring during return shipment of the product.
What to do?
If purchased within the USA:
1. Before you call, check your owner's manual. A slight adjustment may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product (preferably in the original
package) and ship it by prepaid transportation with proof of the purchase date from the retailer to the Return
Center address listed below.
3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not
acceptable), and a daytime phone number with your shipment.
4. DUAL will pay the return shipping charges if the product is returned to an address within the 48 contiguous
states.
Dual Electronics Corp.
Attn: Returns Center
21318 64th Ave. South
Kent, WA 98032 U.S.A.
Toll Free: 1-866-626-7863
If purchased outside the USA:
Please return the unit to original place of purchase for warranty service.
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or
implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose
and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company's
negligence, actual or imputed. No person or representative is authorized to assume for the company any other
liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or
consequential damages.
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