User guide Contents Welcome ..........................................5 Initial setup .......................................5 Connect to broadband and power...............................5 Wired Ethernet connection ................................5 Wireless Ethernet connection ................................5 View E911 address....................................5 Getting to know your desk phone ...............................6 Hardware components ..................................6 Navigating the touch screen ................................... 7 Gestures ........................................8 Control and notification center ..............................8 LED light status ......................................8...
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User guide Advanced call features ....................................16 One Talk feature access codes ..............................16 Block a call......................................17 Bridge Line ......................................18 Busy Lamp Field ....................................18 Call Barge .......................................18 Call Forwarding ....................................18 Call Move .........................................19 Call Park and Retrieve ..................................19 Caller Line ID Block ....................................19 Conference Calling ....................................20 Do Not Disturb .....................................20 Intercom ........................................
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User guide Compatible accessories ..................................32 Important customer information............................... 32 WEEE warning ..................................... 32 Customer feedback ..................................32 GNU GPL information ..................................32 Warranty ......................................... 33 Important 911 emergency response information ........................ 33 Declaration of conformity ................................33 CE mark warning ....................................33 Part 15 FCC Rules ....................................
One Note: Your T49G desk phone should be used with the original Talk from Verizon combined with integrated HD video and Yealink power adaptor (12V/sA) only. The use of a third-party ®...
User guide Navigating the touch screen The Idle screen is the primary screen for accessing all other menus and features of the T49G touch screen. The phone will automatically return to this screen after 60 seconds of inactivity. To navigate and interact with the touch screen, you can: •...
User guide Gestures Tap or swipe from the bottom to hide this screen. Use the following additional gestures for navigating the LED light status touch screen: Power indicator LED Gesture Action LED status What it means To select, touch the item on the screen and Solid red The phone is initializing.
User guide Customize your desk phone. Language preferences The default language of the phone’s user interface is English. Basic settings To change the language of the phone interface: Setup and preference options for the following can be found in the Basic Settings screen: 1.
User guide To set time and date format preferences: 1. From Basic Settings, tap Time & Date, then tap Time & Date Format 2. Tap the Date Format field and select your preferred format in the pop-up dialog box 3. Tap the Time Format field, select 12- or 24-hour format and tap Save Backlight There are two options for setting backlight preferences:...
User guide Wallpaper Screen saver mode To view and select wallpaper options: To configure your screen saver: 1. Tap Wallpaper on the Display settings screen 1. Tap Screen Saver Mode on the Display settings screen 2. Tap the Wallpaper field to view options 2.
User guide Sound settings Key tones: 1. Tap Key Tone on the Sound Settings screen Sound settings is where you can configure ringtones and key tones (keypad tones). Selecting a different ringtone than those 2. Tap the On or Off radio button of your neighbors can help distinguish your phone from other 3.
User guide Camera settings You can adjust the clarity of the video image you project to other phones prior to making a video call, including sharpness, brightness and contrast. The T49G provides three preconfigured scene modes—standard, warm color and cool color. You can also set parameters individually via manual mode.
User guide Video settings HDMI connection The Video Settings screen allows you to set the maximum The T49G desk phone provides an HDMI connection for amount of bandwidth used for video calls. You can also set adding an additional monitor. your preferences for whether you want incoming calls to be Tap Menu >...
User guide 4. Press Save to accept your changes Voice Mail setup To set up your Voice Mail: 1. Press Message and follow the voice prompts 2. Select your preferred language 3. Create your four-digit passcode 4. Record your name at the voice prompt 5.
User guide To make a call from the Call History: Hold a call. 1. Tap History when the phone is idle To place a call on hold, press or the Hold soft key during an active call. 2. Scroll to locate the entry you wish to call. You can filter your view by tapping Missed Calls, Placed Calls, Received Calls To resume the call, do one of the following: or Forwarded Calls...
User guide Block a call. To blacklist a contact from the Local Directory: Directory 1. Tap There are two ways to block calls: 2. Tap the Info icon next to the contact you want • Anonymous Call Rejection—blocks incoming calls that to blacklist restrict the display of their outgoing caller ID information 3.
Your organization’s One Talk service administrator can configure bridged devices by logging into the My Business Call Forward Always Verizon One Talk Admin Portal. Forwards all calls made to your One Talk phone number to an alternative phone number. Calls can be forwarded to any Monitoring and answering a bridged number domestic U.S.
User guide Call Park and Retrieve Call Park allows you to place a call on hold and assign or “park” an active call to another member’s extension or 10-digit telephone number for retrieval within the same group. The call can also be retrieved by the person who parked the call.
User guide Conference Calling Do Not Disturb One Talk 6-way Conferencing Calling enables you to have up When enabled, Do Not Disturb (DND) will reject all incoming to six different parties participating in a single conference call. calls automatically. Depending on how you configure other During an active call, follow these instructions to add and devices that share your One Talk number, the call may ring on merge up to four more lines to your conference.
User guide Intercom To use an Intercom line key: Using a dedicated Intercom line key when an extension is Intercom enables desk phones within the same group to call not defined: each other by using the last four to six digits of the number and having the call auto-answered on a speakerphone.
User guide Direct Transfer to Voice Mail: To add a contact to the Local Directory: Direct Transfer to Voice Mail enables you to transfer a call to 4. Follow steps 1 to 3 above, then tap Add someone else’s Voice Mail. To blacklist the contact: 1.
User guide Contact management To search the directory for a contact: 1. Tap Directory to open your list of contacts Local Directory 2. Tap Search The built-in phone directory can store the names and phone 3. Using the onscreen keyboard, type the first few letters of numbers of up to 1,000 of your contacts and 48 groups in its the contact’s name or phone number.
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User guide To edit contact information: To delete a contact: 1. Tap Directory 1. Tap Directory 2. Tap the Info icon to the right of the desired contact 2. Tap the Info icon next to contact you want to delete. name to view the Contact Details screen (See Search Directory for different methods for searching long contact lists)
User guide To blacklist a contact: See Block a Call in the “Advanced Call Features” section to learn how to blacklist a contact from your directory. To remove a contact from the blacklist: See Block a Call in the “Advanced Call Features” section to learn how to remove a contact from your blacklist.
User guide Group settings To assign ringtones to groups: 1. Tap to open ringtone options To delete groups or edit group names, follow steps 1 and 2 above to navigate to the Directory settings screen, then follow 2. Tap to select the desired ringtone the instructions below.
User guide Voice Mail To set up Voice Mail: 1. Press the Message button and follow the voice prompts Your T49G desk phone will notify you when you have new Voice Mail messages with an onscreen message and blinking 2. Select your preferred language red power light indicator.
User guide System status, troubleshooting and other Reboot phone or reset it to factory settings. settings Rebooting the phone or returning it to factory settings often resolves issues that could not be solved through other Check phone status. troubleshooting methods. Resetting the phone to factory settings is also used to delete personal information and The Status screen is where you will find general information for contacts from returned devices so they can be easily...
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User guide To reboot your phone: To reset your phone to factory settings: 1. Tap the Reboot soft key on the left side of the Advanced 1. Tap the Reset to Factory Settings soft key on the left Settings screen side of the Advanced Settings screen 2.
User guide Specifications Pictures and video • HD video calling: 1,080 p and 30 fps • 8" 1,280 x 800 capacitive (10-point) touch-screen IPS LCD • Three-way video conferencing • Supports IPv4 and IPv6 • Full-HD 1,080 p, 30 fps video calling Technology •...
The standard handset of Yealink phones isn’t fully Hearing-aid compatible with HAC. If customers have HAC requirement, compatible (HAC) Verizon can ship the additional handset to replace only the handsets current standard handset of the phone. • An indicator light on the phone indicates that new messages are waiting.
Visit the Verizon Wireless website for a list of compatible crossed-out wheeled bin symbol. Do not dispose of WEEE as headsets from popular manufacturers.
Class B digital device or peripheral Neither Verizon Wireless nor any of its affiliates shall be liable for any service outage and/or inability to access Note: This equipment has been tested and found to comply...
User guide Important safety precautions Please read the following important safety notices and instructions before installing or using the product. • A DANGER warning refers to situations that could cause bodily injury • A CAUTION warning refers to situations that could result in equipment malfunction or damage 1.
User guide T49 desk phone navigation guide (soft key menu A) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.