Managing Call Waiting - Cisco SPA 525G User Manual

Using Basic Phone Functions

Managing Call Waiting

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Managing Call Waiting
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Cisco Small Business IP Phone SPA 525/SPA 525G2 User Guide (SPCP)
During an active call, or a call on hold, press
Do one of the following tasks:
• Enter the number to which you want to transfer the call; or
• Use the directory to choose a number from the personal directory.
Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.
Do one of the following tasks:
• To transfer the call without waiting for the other person to answer, press
after the call begins to ring and hang up. If you hang up before the
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second call rings, the transfer fails and the first call is disconnected. If you
misdial, press the second line button again to receive a dial tone.
• To transfer after speaking privately to the other person, press
time during the conversation.
If you are on a call when a second call comes in, you will hear a call-waiting tone
and, or, see a flashing indicator light on the handset rest, depending on the
configuration of your phone.
To answer the new call on the same line, use the following method:
Use the navigation button to select the call.
Press Answer to answer the call. The call on the other line is automatically put on
hold.
To return to the original call, use the following method:
Use the navigation button to reselect the call.
Press Resume to reconnect to the call.
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at any
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