Rebooting The Modem; Resetting The Modem - Efficient Networks SpeedStream 5100 Series User Manual

Rebooting the Modem

You can shut down and then restart your modem
without losing your current configuration settings.
1. From the main menu, click Reboot.
The System Reboot screen displays.
2. Click Reboot.
The System Reboot screen displays a countdown
while processing. When the reboot has completed,
the System Summary screen displays.

Resetting the Modem

If rebooting the modem does not resolve the problem, you can reset the modem without changing its
current configuration ("soft reset"), or you can reset it to the last firmware update ("hard reset").
Important!
• When you perform a hard reset, you will lose any settings you have entered manually.
• Do not disconnect any modem cables or the power cord while the modem is resetting.
To perform a soft reset:
• Using the tip of a ballpoint pen or unfolded paperclip, press and quickly release the Reset button
located on the bottom of the modem. The pwr LED will blink once.
To perform a hard reset:
1. Using the tip of a ballpoint pen or unfolded paperclip, press and hold the Reset button located on the
bottom of the modem. The pwr LED will blink red once, indicating that the reset has begun.
2. Continue depressing the Reset button for four seconds or until the pwr LED begins to blink
alternating red-to-green.
3. Release the Reset button.
To cancel the hard reset:
•
Continue depressing the Reset button for longer than 10 seconds. The pwr LED will return to green,
and the action will be cancelled.
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SpeedStream PPPoE Modem