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Setting the payload drop function
1. To enable this setting, set "1" in the following service mode (Lv.2).
COPIER > TEST > NET-CAP > PAYLOAD
• 0: Not drop the payload (factory default settings)
• 1: Drop the payload
The obtained packet data includes a header part and data part. The header part includes data such as the TCP header and
IP header. The data part includes the actual data.
Enabling this function discards the actual payload data and extracts only the data from the header part, which has the following
effects.
• Can be used when customer data is not allowed to be extracted
• Can be used in an environment where traffic is highly overloaded
Setting the filter function
1. To enable this function, set "1" in the following service mode (Lv.2).
COPIER > TEST > NET-CAP > SIMPFILT
• 0: All data is collected without being filtered (factory default setting).
• 1: Data is filtered.
If this function is enabled, only packet data that includes the machine's MAC address in the packet header is captured.
Setting the startup collection function
1. To enable this function, set "1" in the following service mode (Lv.2).
COPIER > TEST > NET-CAP > PONSTART
• 0: Not automatically collect at startup (factory default setting)
• 1: Data is filtered.
If this function is enabled, only packet data that includes the machine's MAC address in the packet header is captured.
■ Saving of Manual Logs, Network Packet Logs and Key Operation Logs
Follow the steps shown below to save debug logs (manual logs, network packet logs, and key operation logs) to the save area
of the host machine that require manual operation.
1. After the symptom has reproduced, hold down the Counter key on the Control Panel for approx. 10 seconds, and
then press 1, 2, and 3 in that order on the Numeric Keypad.
CAUTION:
If power is turned OFF during the period from when the symptom occurs to when the manual log is saved (hold down the
Counter key and press numeric keys 1, 2, and 3), necessary log data will be deleted so that analysis cannot be performed.
Header part
Data part
Packet data structure image
2 2
257
Discarded part
1 1
6. Troubleshooting
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