Troubleshooting - Hoover MBC 500 UV User Manual

IMPORTANT: Always ensure the filters are fully dry before use. Do not use the product without the filter fitted.
2. Agitator Cleaning
To remove the agitator cover plate, remove the screw, press the 4 release clips and remove the agitator cover plate [10].
Using scissors, carefully cut and remove any tangled threads or hair etc from the agitator body.
After cleaning replace the agitator cover [11] and secure the cover in place using the screw.
3. UV-C Lamp Cleaning
To remove the UV-C Lamp cover plate, remove the 2 screws [12] and remove the UV-C cover plate.
Use a dry soft cloth or cotton swab to gently wipe clean the lamp [12].
After cleaning replace the UV-C Lamp cover plate and secure the cover in place using the 2 screws.
IMPORTANT:
1. The penetrability of the UV-C lamp is weak, any paper, lead, glass or plastic may greatly reduce the intensity of UV-C
irradiation. Any dust or oil on the UV-C lamp will directly affect the penetrability. The UV-C lamp should be cleaned
regularly.
2. Do not touch the UV-C lamp with your bare finger, the stain you leave on it will affect the penetration of sterilization
light.
3. Regularly check and maintain the filters.
4. If the appliance will not be used for a long time, please store the appliance in a cool dry place, do not store your
appliance in damp conditions or in direct sunlight.
TROUBLE SHOOTING
The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Mattress Cleaner does not work
Reduced Suction
UV-C lamp does not work
Mattress stops working suddenly
1. Is there a working electricity
supply to the appliance?
2. Has the appliance
been switched on?
1. Is the appliance blocked?
2. Is the Pre-Motor
Filter Blocked?
1. The reflection of the object
surface is very poor or is too
far away from the appliance.
2. Is the appliance being used
at an angle over 30 degrees?
3. Is the infrared sensor on the
bottom of the appliance dirty?
4. Is the UV-C lamp damaged?
1. Has the appliance overheated?
3
1. Check the power supply with
another electrical product.
2. Switch on the Power Button.
1. Clean the suction inlet.
2. Clean up the dust cup
and Pre-motor filter.
1. Normally the UV-C lamp will
turn on automatically within 5
cm of the cleaning surface.
2. Appliance must be used at
less than a 30 degree angle for
the UV-C Lamp to operate.
3. Clean the sensors with a
semi-dry cotton cloth.
4. Contact Hoover after-sales
service to replace the UV-C lamp.
In order to avoid the motor
overheating, security mechanisms
have been added. If this happens,
stop using the appliance, clean
the Pre-Motor Filter and Dust Cup.
Wait two hours for the appliance
to reset before re-using.
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