Systems Management - From On-Premises To The Cloud - Dell Latitude 5424 Rugged Owner's Manual

With the implementation of UEFI BIOS, the changes are more related to the manufacturing tools and functionalities with very minimal
impact to the customer's usages.
Few things to remember are:
• If customers have a UEFI boot media and ONLY if they have UEFI boot media (either in the optical media or via USB storage), the one-
time boot menu will show an additional section listing the UEFI boot options. If they don't have UEFI boot media attached, they will
never see this option. Almost all will never get to see this option unless the UEFI boot option is specified manually through the 'Boot
Sequence' settings.
• How to change Service Tag/Owner Tag?
When the service technician replaces a system board, he's required to set the service tag upon the system starts up at one time off
basis. Failure to set a service tag may result system battery not being able to charge. Therefore, it is very important that the service
technician set the correct system service tag. If a wrong service tag is set, there's no way to reset it and the technician will have to
place order for another system board replacement.
• How to change Asset tag information?
To change the Asset tag information, we can use one of the following software utilities.
Portables Technology Dell Command Configure toolkit
Customers may also report that after a motherboard replacement, the asset field is already populated in the system BIOS, and needs to be
cleared or set. For older systems and all newer systems with the UEFI BIOS platform, customers can download the Dell Command
Configure Toolkit (DCC) to customize the BIOS options or even change the ownership or asset tag from within Windows. This technology
is described in Software and Troubleshooting
Systems management - From on-premises to the
cloud
Dell Client Command Suite - a free toolkit available for download, for all OptiPlex and Latitude PCs at https://dell.com/command,
automates and streamlines systems management tasks, saving time, money, and resources. It consists of the following modules that can be
used independently, or with a variety of systems management consoles such as SCCM.
Dell Command | Deploy enables easy operating system (OS) deployment across all major OS deployment methodologies and provides
numerous system-specific drivers that have been extracted and reduced to an OS-consumable state.
Dell Command l Configure is a graphical user interface (GUI) admin tool for configuring and deploying hardware settings in a pre-OS or
post-OS environment, and it operates seamlessly with SCCM and Airwatch and can be self-integrated into LANDesk and KACE. Simply,
this is all about the BIOS. Command l Configure allows you to remotely automate and configure over 150+ BIOS settings for a personalized
user experience.
Dell Command l PowerShell Provider can do the same things as Command l Configure, but with a different method. PowerShell is a
scripting language that allows customers to create a customized and dynamic configuration process.
Dell Command l Monitor is a Windows Management Instrumentation (WMI) agent that provides IT admins with an extensive inventory of
the hardware and health-state data. Admins can also configure hardware remotely by using command line and scripting.
Dell Command | Update (end-user tool) is factory-installed and allows admins to individually manage and automatically present and install
Dell updates to the BIOS, drivers, and software. Command l Update eliminates the time-consuming hunting and pecking process of update
installation.
Dell Command l Update Catalog provides searchable metadata that allows the management console to retrieve the latest system-specific
updates (driver, firmware or BIOS). The updates are then delivered seamlessly to end-users using the customer's systems management
infrastructure that is consuming the catalog (like SCCM).
Dell Command | vPro Out of Band console extends hardware management to systems that are offline or have an un-reachable OS (Dell
exclusive features).
56 Technology and components
section.