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Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have listed
some frequently asked questions and answers below.
Problem
Possible causes
Phone cannot be
On/Off key not pressed long
switched on.
enough.
Battery empty.
Battery contacts dirty.
See also below under
"Charging error"
Too little standby
Frequent use of organizer and
time.
games.
Fast search activated.
Display illumination on.
Unintentional keystrokes
(illumination!).
Charging error
Battery totally discharged.
(charge icon not
displayed).
Temperature out of range:
41 °F to +140 °F.
Contact problem.
No mains voltage.
Wrong charger.
Battery faulty.
Questions & Answers
Possible solution
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the
display.
Clean contacts.
Limit use if necessary.
Deactivate fast search (page 80).
Switch off display illumination (page 70).
Close clamshell (page 14).
1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Make sure the ambient temperature is right, wait a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts and phone connection socket,
clean them if necessary, then insert battery again.
Use different mains power socket, check mains
voltage.
Use only Siemens original accessories.
Replace battery.
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