Troubleshooting - Nokia 8265 User Manual

8265_1.BOOK Page 142 Friday, October 19, 2001 3:06 PM
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• TROUBLESHOOTING

The table below lists some of the most commonly-encountered problems
and provides possible solutions.
Problem
My phone isn't
charging.
My phone isn't making
or answering calls.
I can't listen to my voice
messages.
Possible cause
The charger and the Securely connect the
phone are not properly charger to the phone.
connected.
The charger is not Ensure that the charger
properly plugged in. is plugged in correctly.
The battery is not Charge the battery.
charged.
The signal strength is If you are indoors, move
poor. toward a window.
You don't have voice Call your wireless
mail service. service provider.
You have not set up Call your wireless
your voice mailbox with service provider.
your service provider.
You have not saved your Refer to "Set up your
voice mail number in voice mailbox" on page
your phone. 37.
The voice mail number Call your wireless
you have saved is service provider.
incorrect.
You have forgotten your Call your wireless
password or are entering service provider.
it incorrectly.
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Possible solution