Honeywell ScanPal EDA51 User Manual page 5

P4
Technical Support
If you need installation or troubleshooting help, please contact us via:
•
Knowledge base:
Honeywell knowledge base provides thousands of turnkey solutions. If the knowledge base can't help you
solve your problems, you can submit your questions or ask question on Honeywell technical support
website.
•
Technical support website:
Login Honeywell technical support website to search for knowledge base, submit your difficulties or
questions, ask for call-back services or provide feedbacks. Please provide more detailed information
when filling the forms. You can also upload attachments for explanation.
•
Contacts: www.honeywellaidc.com/locations
For the latest contacts, please visit our website.
Product Service and Maintenance
Honeywell International Inc. provide services for all of its products all over the world via its service centers. For
information about the site of service centers, please visit www.honeywellaidc.com and select English as preferred
language, then select Support > Contact Support > Service and Maintenance. Please contact our service center to
get RMA (Return Material Authorization) numbers before sending the products for maintenance.
To get Honeywell service during warranty or out of warranty, please send the product together with the purchase
date records to Honeywell service center (postage paid).
Limited Warranty
For information about the warranty, please visit www.honeywellaidc.com and select Chinese as preferred
language, tap Resources > Warranty.
Feedback
Your feedback is very important for us to improve the quality of documentation. Please contact technical
communication departments to submit your feedback on the User Guide:
www.hsmknowledgebase.com
www.hsmsupportportal.com