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Medalist Pro Installation Guide, Rev. B
11
phone numbers, commonly asked questions, troubleshooting
tips and specifications for disc drives and tape drives 24 hours
daily. International callers can reach this service by dialing 1-
405-936-1234.
®
SeaFAX
is Seagate's automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by return FAX 24 hours daily. This service is available worldwide.
Presales Support
Our Presales Support staff can help you determine which
Seagate products are best suited for your specific application or
computer system.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-531-
0968 or by faxing your order to: 1-972-481-4812.
Technical Support
If you need help installing your drive, consult your dealer. Deal-
ers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional help, you can talk to a Seagate technical support
specialist. Before calling, note your system configuration and
drive model number (ST xxxxx).
SeaTDD™(1-405-936-1687) is a telecommunications device for
the deaf (TDD). You can send questions or comments 24 hours
daily and exchange messages with a technical support specialist
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