Service Assistance; A-Service Information; B-Service Support Information; C-Warranty Registration - Traulsen TS Series Owner's Manual

X. SERVICE ASSISTANCE
X. a - SERVICE INFORMATION:
Before calling for service, please check the following:
Is the electrical cord plugged in?
Is the fuse OK or circuit breaker on?
Clean condenser coil
Is the power switch on?
If after checking the above items and the unit is still not operating properly, please contact an authorized Traulsen service agent. You may obtain the name
of a service agent from the Service Directory page of our web site: www.traulsen.com. Please note, you will be required to register for a login name and
pass code to access our directory. If service is not satisfactory, please contact our in-house service department at:
Traulsen
4401 Blue Mound Road
Fort Worth, TX 76106
(800) 825-8220
Traulsen reserves the right to change specifications or discontinue models without notice.
X. b - SERVICE SUPPORT INFORMATION:
To purchase replacement parts or to speak to service support for Traulsen and most Hobart refrigeration units please contact our Ft. Worth facility by phone
at 800-825-8220 or fax to 817-740-6748 (parts) or 817-740-6757 (service).
Note: When calling for spare parts or service support, please make sure you have model and serial number of unit available.
To source service support locally follow instructions below for nearest authorized service agent. Please note, you will be required to register for a login
name and pass code to access our directory.
1. Log onto www.traulsen.com
2. Select Contact Us/Dealer Directory (top right of screen)
3. Click on Service Directory tab
4. Select state by using the drop down box
5. Select Go
X. c - WARRANTY REGISTRATION:
The warranties for your new Traulsen unit may be registered with us by contacting our Ft. Worth facility directly by phone at 800-825-8220 or you may
register on line. Please note, you will be required to register for a login name and pass code to access our on line registration.
1. Log onto www.traulsen.com
2. Select Contact Us/Dealer Directory (top right of screen)
3. Select Warranty Registration (lower right of screen)
4. Fill out information requested
5. Select Submit to complete unit warranty registration
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