Reporting Safety Defects; Reporting Safety Defects To The United States Government - Saturn 2004 L-Series Owner's Manual

In addition, once GM collects or receives data, GM may
•
use the data for GM research needs,
•
make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or
•
share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar
®
the OnStar subscription service agreement or
manual for information on its operations and data
collection.

Reporting Safety Defects

Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
Saturn Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
®
, please check
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your retailer or
Saturn Corporation.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
You can also obtain other information about motor
vehicle safety from the hotline.
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
7-9