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6
Troubleshooting
EN
Problem
No heat
Low heat.
Excessive flare-ups/
uneven heat.
Circuit breaker trips
or fuse blows.
www.napoleongrills.com
Possible Causes
Temperature probe turned off.
No power.
Faulty temperature probe or grill
plate.
Improper preheating
Excessive buildup in base of grill.
Excessive fat in meat.
Excessive cooking temperature.
Grease buildup.
Power surge
Another appliance plugged into
same circuit as grill.
Moisture or water in temperature
probe or electrical connections.
Solution
Turn temperature probe to maximum setting.
Ensure temperature probe is fully seated in
grill plate and properly plugged into outlet.
Try another outlet.
Check for tripped circuit breaker. Reset.
Turn temperature probe to maximum setting.
Pre-heat grill with lid closed for 15-20
minutes.
Replace temperature probe or grill plate.
Preheat 15-20 minutes. Increase probe
setting.
Clean out excessive debris in base.
Trim fat from meat before grilling.
Adjust temperature as needed.
Clean grill.
Turn controller to OFF position before
plugging into electrical outlet.
Do not use other electrical appliances on
same circuit.
Keep probe and electrical components dry.
N415-0478CE AUG 07.17
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