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13. SIMPLE TROUBLESHOOTING
Code
Fault
1
Problem in PIN setting
2
PIN can't open door
3
Alarms at normal condition
4
5
Keypad light is not bright
6
Can't enter master mode
14. RESET TO FACTORY DEFAULT
a. Disconnect power from the unit.
b. Press and hold # key whilst powering the unit back up.
c. On hearing two "Di" release # key, system is now back factory settings.
Note: Only installer data is restored, user data will not be affected.
Opening New Doors to
Innovation, Quality and Support!
Fault Cause
1. PIN is not standard
2. Set Password at reader mode
1 use PIN 1234
2 entry mode setting
During installation, light leak
under bottom
Mode of keypad light setting
is wrong
Forget master code
Call: 1.877.226.3369 / 905.366.3377
Visit: www.camdencontrols.com
CM-550SK-V2 WATERPROOF KEYPAD
I NSTAL LATIO N INST RUCT IO NS
Solutions
1. PIN shouldn't be 1234
2. PIN is 4 to 6 digits
3. Don't set PIN at reader mode
1. 1234 is original PIN, can't open the door,
should be modified as other PIN
2. Set open mode as entry by card or PIN.
During installation, device should be close to wall
1. Set keypad light as shine or auto
2. Under auto mode, light shine after press
keypad, delay 30 seconds
Reset to Factory Default, master code will be
999999, only installer data is restored, user data
will not be affected
File: CM-550SK-V2 Manual-R3.indd
Revision: 22/11/2018
Part No.: 40-82B186
Page 11 of 11
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