Contact And Warranty Information - Kohler K-5402A-0 Homeowner's Manual

TROUBLE SHOOTING continued
Symptoms
14.Remote unable to
control toilet
15.Seat temp is low
when seated
1 1 6 6 N . . o w t a r e s u pply
from inlet valve
17.No water when
press FLUSH FULL or
FLUSH ECO button
1 1 . . 8 8 W t a r e e l v e i l s wrong
19.Toilet leak

CONTACT AND WARRANTY INFORMATION

For warranty information, please visit our website:
Australia
www.au.kohler.com
New Zealand
www.kohler.co.nz
CALL US FOR HELP
NEW ZEALAND
KOHLER NZ LTD
Free Ph: 0800 564 537 (0800 KOHLER)
Free Fax: 0800 664 488
www.kohler.co.nz
1274372-A05-B June 2016
Probable Causes
A. Battery runs out.
B. Remote and toilet distance is too far.
C. Toilet power is not ON.
D. Toilet is under OFF mode.
E. Toilet and remote is not connected.
A. Seat temp is OFF.
B. Energy saving mode ON.
A. Water inlet valve is not OPEN.
B. Water inlet float is covered by other parts.
C. Water inlet valve float is dirty.
A. Wrong adjusting board and screw rod installation.
B. Discharge valve lever and barb is not connected.
A. Water inlet valve float is not adjusted properly.
A. Foreign objects block water inlet valve float
when water enters water tank; unable to stop water;
water leak from water discharge valve overflow pipe.
B. Foreign objects on water sealing piece.
Recommended Action
A. Refer to "Remote Battery Usage And
Exchange" section to replace battery.
B. Refer to "Remote to Toilet Communication"
section and move remote closer to toilet.
C. Please connect toilet power supply.
D. Turn on switch to terminal box (refer to pg9)
E. Refer to "Remote to Toilet Communication"
section, connect toilet to remote.
A. Refer to "Remote Guide" section for setting.
B. Refer to "Remote Guide" section to exit
energy saving mode.
A. Open water inlet valve.
B. Adjust other parts to avoid contact with float.
C. Clean float with water.
A. Re-install screw rod.
B. Re-install barb on discharge valve lever
and snap in.
A. Adjust water level again.
A. Adjust other parts to avoid any contact with
float during process.
B. Remove foreign objects on water seal piece.
AUSTRALIA
KOHLER CO.
Free Ph: 1 800 KOHLER
(1 800 564 537)
www.au.kohler.com
20 Kohler Co.