Kenwood KMM-BT205 Instruction Manual page 34

TROUBLESHOOTING
Symptom
• Sound cannot be heard • Reconnect the Android device.
during playback. • Launch any media player application on the Android
• Sound output only from
the Android device. • Relaunch the current media player application or use
• Restart the Android device.
• If this does not solve the problem, the connected
• If USB connection does not work, connect the Android
"NO DEVICE" or "READING" • Reconnect the Android device.
keeps flashing. • If USB connection does not work, connect the Android
Playback is intermittent or
sound skips.
"NO MUSIC"/"ANDROID • Make sure Android device contains playable audio files.
ERROR" • Reconnect the Android device.
• Restart the Android device.
"DISCONNECTED"
"CONNECTING" • Connected via USB input terminal: The device is
• Connected via Bluetooth: The Bluetooth is disconnected.
"CHECK APP"
28
ENGLISH
Remedy
device and start playback.
another media player application.
Android device is unable to route the audio signal to unit.
(Page 25)
device via Bluetooth or through auxiliary input jack.
device via Bluetooth or through auxiliary input jack.
Turn off the power saving mode on the Android device.
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
connecting to the head unit. Please wait.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 12)
Echo or noise is heard during • Adjust the microphone unit's position. (Page 11)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 13)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth
skipped during playback of a audio player.
Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.