Identifying Problems - Samsung HC-R4745W Owner's Instructions Manual

C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If
none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.

Identifying Problems

Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won't turn on.
Digital broadcasting screen
problem
Color smudge on screen.
Note
If you watch a still image or the screen in the Normal (4:3) aspect ratio format for a
long time, images may be burned onto the screen.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the MUTE button is off.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try
operating it again.
Press the MODE button to put your remote
control in the "TV" mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Please check the digital signal strength and input
antenna.
Please operate the Self Focus function.
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