Chapter 5: Troubleshooting; Identifying Problems - Samsung HC-R4741W Owner's Instructions Manual

C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none
of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won't turn on.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the MUTE button is off.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it
again.
Press the MODE button to put your remote control in
the TV mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the remote has batteries.
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