Scanning Problems - Samsung SCX-1000 Series User Manual

10-M30UK(10-4 to 10-17) 5/22/00 3:32 PM
S
canning Problems
Problem
The printer does not
scan
The printer scans very
slowly
'Scanner is busy
receiving or printing
data. When the current
job is completed, try
again' message appears
on the screen
'The selected port is
currently being used.
Restart your computer
and try again' message
appears on the screen
10-14
Troubleshooting
Page 14
Cause & Solution
Make sure your original is placed face down on
the Scanner Bed.
Make sure the printer cable is connected properly.
The printer lacks the memory for scanning.
The printer cable is defective.
If necessary, replace the cable.
Graphics are scanned more slowly than text.
Communication speed becomes slow in scan
mode because a lot of memory is required to
analyze and reproduce the scan image. Set your
computer to ECP mode through BIOS setting. It
will help to increase the speed. For details on
how to set BIOS, refer to the document of your
computer.
Close the unnecessarily running program.
Your scanner may be used for scanning and faxing.
When the current job is completed, try again.
Scan error occurred and the scanning has not been
completed properly. Restart your computer and try
again.
Problem
'The scanner driver is File setting required for I/O may not be proper.
not installed or an Follow the instructions below :
operation environment
1) Start your windows.
is not set up properly.
2)
Select Run from Start menu.
Re-install the scanner
3)
Type sysedit, then click OK.
driver and try again'
4) Select SYSTEM.INI file, and set the file as shown
message appears on the
below.
screen
•
[386 Enh]
•
device = vecp.386
•
LPT1TurnAroundDelay = 50
5)
Restart your Windows.
'Port is disabled. I/O error occurs during scanning.
Check if the port is
Check the basic cable and the cable connection.
properly connected, or
If you still have the same message, open the
power is on. Then
system.ini file in the windows directory as described
restart your computer'
above, and increase the time as much as required in
message appears on the
increments of 10.
screen
'Memory is not enough There is not enough memory to save the scan
to save the scan image.
image. Exit all applications currently open, if not
Exit all applications if
required, in order to save memory.
not required, then try
again after memory
becomes available'
message appears on the
screen
Cause & Solution
10-15
Troubleshooting