Before Calling For Service - LG LCD3018 Series Owner's Manual

Before Calling for Service

Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Symptoms
Oven control beeps
and displays any F
code error.
Oven will not work
Arcing or Sparking
(Upper Oven)
Unevenly Cooked
Foods (Upper Oven)
Overcooked Foods
(Upper Oven)
Undercooked Foods
(Upper Oven)
Improper Defrosting
(Upper Oven)
Steam is exhausted
through the oven
vent.
Appliance does not
operate.
Possible Causes / Solutions
• Electronic control has detected a
fault condition. Touch Clear/Off to
clear the display and stop beeping.
Reprogram oven. If fault recurs,
record fault number. Touch Clear/Off
and contact a Service agent.
• Plug on range is not completely inserted in the electrical outlet.
- Make sure electrical plug is plugged into a live, properly grounded outlet.
• A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Oven controls improperly set.
- See the Using the Oven section.
• Oven too hot.
- Allow the oven to cool to below locking temperature.
• Cookware is not microwave safe. When in doubt, test cookware before use.
• Do not operate oven while empty.
• Test cookware to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
• Change cook time or power level.
• Test that cookware is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure ventilation ports are not blocked.
• Test that cookware is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.
• Cooking foods with high moisture produces steam. This is normal.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
• Service wiring is not complete. Contact your electrician for assistance.
• Power outage. Check house lights to be sure. Call your local electric company
for service.
TROUBLESHOOTING
CODE CAUSE
F-3 Touch key error
Oven not heating
F-9
(Upper oven)
Oven not heating
F-19
(Lower oven)
61