Common Windows Problems; Common Linux Problems - Samsung CLP-310W User Manual

Common Windows problems

CONDITION
Exit all software applications. Remove all
"File in Use"
software from the StartUp Group, then restart
message appears
Windows. Reinstall the printer driver.
during installation.
Close all other applications, reboot Windows
"General Protection
and try printing again.
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
These messages may appear during printing.
"Fail To Print", "A
Just keep waiting until the machine finishes
printer timeout error
printing. If the message appears in ready mode
occurred." messages
or after printing has been completed, check the
appear.
connection and/or whether an error has
occurred.
Refer to the Microsoft Windows documentation that came with your
computer for further information on Windows error messages.

Common Linux problems

CONDITION
• Check if the printer driver is installed in your
The machine does
system. Open Unified Driver Configurator
not print.
and switch to the Printers tab in Printers
configuration window to look at the list of
available printers. Make sure that your
machine is displayed on the list. If not,
please, invoke Add new printer wizard to set
up your device.
• Check if the printer is started. Open Printers
configuration and select your machine on the
printers list. Look at the description in the
Selected printer pane. If its status contains
"(stopped)" string, please, press the Start
button. After that normal operation of the
printer should be restored. The "stopped"
status might be activated when some
problems in printing occurred.
• Check if your application has special print
option such as "-oraw". If "-oraw" is specified
in the command line parameter then remove
it to print properly. For Gimp front-end, select
"print" -> "Setup printer" and edit command
line parameter in the command item.
This is a known bug in Ghostscript (until GNU
Some color images
Ghostscript version 7.05) when the base color
come out all black.
space of the document is indexed color space
and it is converted through CIE color space.
Because Postscript uses CIE color space for
Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 7.06 or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
52 _Troubleshooting
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS
CONDITION
This is a known bug in Ghostscript (until GNU
Some color images
Ghostscript version 7.xx) when the base color
come out in
space of the document is indexed RGB color
unexpected color.
space and it is converted through CIE color
space. Because Postscript uses CIE color
space for Color Matching System, you should
upgrade Ghostscript on your system to at least
GNU Ghostscript version 8.xx or later. You can
find recent Ghostscript versions at
www.ghostscript.com.
It is a known problem that occurs when a color
The machine does
printer is used on version 8.51 or earlier of
not print whole pages
Ghostscript, 64-bit Linux OS, and reported to
and its output is half
bugs.ghostscript.com as Ghostscript Bug
page printed.
688252.
The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this
problem.
Please avoid changing print job parameters (via
I encounter error
LPR GUI, for example) while a print job is in
"Unable to open mfp
progress. Known versions of CUPS server
port device file!"
break the print job whenever print options are
when printing a
changed and then try to restart the job from the
document.
beginning. Since Unified Linux Driver locks mfp
port while printing, the abrupt termination of the
driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this
situation occurred, please, try to release the
mfp port.
The CUPS (Common Unix Printing System)
When printing a
version distributed with SuSE Linux 9.2
document over the
(cups-1.1.21) has a problem with ipp
network in SuSE 9.2,
(Internet Printing Protocol) printing. Use the
the printer does not
socket printing instead of ipp or install later
print.
version of CUPS (cups-1.1.22 or higher).
Refer to Linux User's Guide that came with your computer for further
information on Linux error messages.
SUGGESTED SOLUTIONS