CONDITION
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Page skew
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Curl or wave
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Wrinkles or creases
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Back of printouts are
dirty
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Solid Color or Black
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pages
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A
Ensure that the paper is loaded properly.
Check the paper type and quality (See "Print media specifications" on page 71).
Ensure that the guides are not too tight or too loose against the paper stack.
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high temperature and humidity can cause paper
curl (See "Print media specifications" on page 71).
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Ensure that the paper is loaded properly.
Check the paper type and quality (See "Print media specifications" on page 71).
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Check for leaking toner. Clean the inside of the machine (See "Cleaning the inside" on
page 48).
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install a new one
(See "Replacing the toner cartridge" on page 68).
The machine may require repair. Contact a service representative.
Troubleshooting_ 64
SUGGESTED SOLUTIONS