Toshiba Strata CIX User Manual page 16

Ip windows operator console, business communications division

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The Grand Tour

The Strata CIX processor via the LAN as a Customer Supported Telephony

Application (CSTA). It also connects internally to an IP station port for the speech

path. The console consists of the following items:

• Pre-installed CIX Attendant Console software application

• Keyboard

• Special Attendant Keyboard stickers (CTX-KL-ATCON-VA). See

"Operator

Keys" on pages 3~5

for sticker placement.

• Mouse

The Strata CIX system supports up to two Operator Consoles. Multiple consoles

automatically share the incoming call load on a call-by-call rotation basis. Features

such as Overflow, Position Busy, and Interposition Call Transfer add to the efficiency

of single or multiple console applications.

Strata CIX IP Windows Operator Console User Guide 7/06

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