Troubleshooting The Printer - HP Engage One Retail System 143 Hardware Reference Manual

Qualified manufacturers
Kauttua, Finland
http://www.jujothermal.com/
Kanzaki Specialty Papers (USA)
20 Cummings St.
Ware, MA 01082–2002
http://www.kanzakiusa.com/
Koehler UK Ltd. (Great Britain)
2 White Oak Square
London Road
Swanley, Kent BR8 7AG, U.K.
http://www.koehlerpaper.com/en/
Koehler AG
Hauptstr. 2-4
D-77704 Oberkirch, Germany
http://www.koehlerpaper.com/en/
Mitsubishi Int'l Corp. (USA)
655 Third Ave.
New York, New York 10017
http://www.mitsubishicorp.com/us/en/
OJI Paper Company Ltd.
Ginza 4-chome
Tokyo 104, Japan
http://www.ojipaper.co.jp/english/
Thermal Solutions Intl, Inc.
6740 Broadview Ave, Suite D
Jacksonville, FL 32254
http://thermalsolutionsinternational.com

Troubleshooting the printer

The printer is generally trouble-free; however, unexpected conditions may arise. Refer to the following
sections to diagnose and solve these printer conditions. To resolve complex issues, you may need to contact
an authorized HP service representative.
Phone/Fax
Voice: (888) 526–9254
Fax: (413) 731–8864
Voice: (44) 1322 661010
Fax: (44) 1322 614656
Voice: (49) 7802 81-0
Fax: (49) 7802 81-4330
Voice: (212) 605–2000
Fax: (212) 605–2597
Voice: (81)3–3563-1111
Fax: (81)3–3563-1135
Voice: (800) 479-6070, (904) 860-1966
Fax: (904) 646-4530
Paper grade
P30023 (was P–300), P31023
(was P–310),
P35024 (was P–350), P35032
(was P–354),
P39023 (BPA free, was P–390),
P30521 (BPA free),
P30523 (BPA free), P31523 (BPA
free), P35532 (BPA free)
KT55-F20
KT55-F20
P–5035
T–8051
TP–8065
PP-5051
KF–60
PD–170R
PD–170R
19018RDT
Features: 30% post-consumer
waste, recycled/BPA free
Troubleshooting the printer 47