Samsung WB500 User Manual page 109

Before contacting a service centre
The ash does not re.
• Flash off mode has been selected.
Dis-engage ash off mode.
• The camera mode can't use the ash.
Refer to the FLASH instruction. (p.34-35)
Incorrect date and time is displayed
• The date and time have been set incorrectly or the camera has adopted
the default settings.
Reset the date and time correctly.
A card error has occurred while the memory card is in the camera.
• Incorrect memory card format.
Re-format the memory card.
The images don't play back.
• Incorrect le name. (Violation of DCF format)
Do not change the image le name.
Colour of image is different to the original scene.
• White balance or effect setting is incorrect.
Select appropriate White balance and effect.
Images are too bright.
• Exposure is excessive.
Reset exposure compensation.
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Image distortion appears in the picture.
• The camera you have purchased uses a wide angle lens and this may
cause image distortion. This is a special feature of the product.
No image on external monitor.
• The external monitor has not been connected properly with the camera.
Check the connection cables.
• There are incorrect les in the memory card.
Insert a memory card that has correct les.
When using the PC's explorer, the [Removable Disk] le does not show.
• Cable connection is incorrect.
Check the connection.
• The camera is off.
Turn the camera on.
• The operating system is not Windows 2000, XP, Vista / Mac OS 10.3.
Alternatively the PC does not support USB.
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports
USB.