ThinkPad P1 Machine Types: 20MD and 20ME ThinkPad X1 Extreme Machine Types: 20MF and 20MG Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkPad products.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: https:// support.lenovo.com/partslookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Lenovo Support Center are available at: https://pcsupport.lenovo.com/supportphonelist • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents.
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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2. Type the Machine Type in the corresponding field to get a general FRU list. Or type the Serial Number for more detailed FRU information. Chapter 2 Important service information...
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Quick test programs Lenovo provides quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Lenovo Solution Center program installed. To download and install a quick test program, go to https://www.lenovo.com/diags , and follow the instructions on the Web site.
To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Companion program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.
Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
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It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive (HDD) or SSD with a scheduled fee.
7. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 8. Select Master hard disk password. 9. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice.
• Closing the lid. • Pressing the power button. Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings. When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive.
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Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0189 System board Invalid RFID configuration information area—The EEPROM checksum is not correct. 0190 1. Charge the battery. Critical low-battery error 2. Battery 0191 1. Run the ThinkPad Setup program, and then save System Security—Invalid Remote Change requested.
UEFI variable storage using the preceding solution. Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.
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Invoke the function defined by yourself. To define or change the action for the F12 key, do the following: 1. Open Lenovo Companion. 2. Click Hardware Settings and then click Input. 3. Locate the Keyboard: User-defined Key section and follow the instructions on the screen to complete the setting.
Trackpad TrackPoint buttons ® TrackPoint pointing stick Multi-touch screen (available on some models) Left-side view Power connector USB-C™ connectors (Thunderbolt™ 3 compatible) HDMI™ connector Mini Ethernet connector Audio connector Right-side view Smart-card slot (available on some models) Media-card slot USB 3.1 connector Gen 1 Always On USB 3.1 connector Gen 1 Security-lock slot Bottom view...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your P1/X1 ExtremeHardware Maintenance Manual...
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When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
Miscellaneous parts kits Available on some models ® Note: The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
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Table 5. LCD FRUs FRU descriptions Self-service Optional-service LCD-bezel frame ThinkShutter for conventional camera * Conventional camera card * Infrared camera/microphone card * LED cable with microphone card for conventional camera model * LED cable for IR camera module * WLAN antenna kit LCD rear cover assembly P1/X1 ExtremeHardware Maintenance Manual...
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Table 5. LCD FRUs (continued) FRU descriptions Self-service Optional-service Hinges LCD cable Strip cover LCD panel assembly Note: * Available on some models. For touch models Table 6. LCD FRUs FRU descriptions Self-service Optional-service LCD panel assembly LED cable Chapter 6 Locations...
GEO label kit Connector and cable guide This section provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 50 and “LCD FRUs” on page 51.
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System board and keyboard subcard connectors Connector/feature Internal cable required Cable connection 1 16 Thermal fan connectors (internal) Thermal fan assembly cable The thermal fan assembly comes with two cables. Connect the cables to these connectors. LCD cable connector (internal) LCD cable Connect one end to the LCD panel and the other end to this...
TrackPoint pointing cap cable TrackPoint pointing cap cable Connect the TrackPoint pointing connector cap cable to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to https://support.lenovo.com/partslookup P1/X1 ExtremeHardware Maintenance Manual...
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
• It is recommended to use each screw only once. Tighten screws as follows: • Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part. • Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card. Notes: •...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
Reading or writing the ECA information Information about Engineering Change Announcements (ECA) is stored in the EEPROM of the system board. The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine. The machine does not need to be disassembled to check for the ECA application. To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the USB Maintenance Key.
CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at https:// support.lenovo.com...
Before servicing the computer Carefully read this topic before servicing the computer. Removing external devices Before you start servicing, ensure that you remove all external devices installed by the customer, such as microSD card, dock, and external display. Disabling the built-in battery Before replacing any FRU/CRU, ensure that you disable the built-in battery.
1010 Base cover assembly Removal steps of the base cover assembly Applying labels to the base cover: The following illustration shows the location of each label. CECP label GEO label Country label Asset Tags IMEI label Genuine Microsoft label S/N label 1020 M.2 solid-state drive For access, remove this FRU: •...
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Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. •...
When installing: If the thermal pads installed in the M.2-solid-state-drive slots are broken, replace them with new ones. 1030 Wireless-LAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: • “1010 Base cover assembly” on page 63 Removal steps of the wireless-LAN card Step Screw (quantity)
The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty.
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When installing: Ensure that you apply the insulation sheet to the battery connector. Step Screw (quantity) Color Torque M2 × L4 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) M2 × L5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
When installing: • Apply the battery sponges to the new battery as shown before installing it. • Ensure that the battery tabs are inserted underneath the system board. 1060 Thermal fan assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 P1/X1 ExtremeHardware Maintenance Manual...
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Removal steps of the thermal fan assembly Note: Loosen the screws in ascending alphabetical order as illustrated. When installing: • Do not touch the areas marked in the following illustration. Chapter 8 Removing or replacing a FRU...
• Tighten the screws in ascending order by following the number marked beside each screw. Otherwise, the system board might get damaged. • If the thermal fan assembly needs to be reused, apply the thermal grease to the thermal fan assembly, at an amount of 0.2 grams.
When installing: Straighten the speaker cable. Correctly route and secure the cable through the cable guides on the internal battery. Ensure that the cable is not pinched by any components. 1080 Coin-cell battery For access, remove this FRU: • “1010 Base cover assembly” on page 63 Removal steps of the coin-cell battery Chapter 8 Removing or replacing a FRU...
1100 Smart card cable and smart card reader For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1050 Built-in battery” on page 66 Removal steps of the smart card cable and smart card reader Chapter 8 Removing or replacing a FRU...
1130 System board assembly and side USB connectors Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied.
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Removal steps of the system board assembly and side USB connectors Step Screw (quantity) Color Torque M2.0 × L3.5 mm, flat-head, nylon-coated (13) Silver 0.181 Nm (1.85 kgf-cm) M2.0 × L7 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Attention: To avoid damage, do not bend the system board.
When installing: Ensure that you install the thermal spacers to the system board. . When installing: Ensure that you apply the mylar to the side of the USB connector near the power button LED as shown 1140 Fingerprint reader assembly and fingerprint reader bracket For access, remove this FRU: •...
Removal steps of the Fingerprint reader assembly and fingerprint reader cable Step Screw (quantity) Color Torque M2 × L2.5 mm, big flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1150 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 Chapter 8 Removing or replacing a FRU...
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Removal steps of the LCD unit P1/X1 ExtremeHardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2.5 × L5 mm, flat-head, nylon-coated (5) Black 0.294 Nm (3.0 kgf-cm) Chapter 8 Removing or replacing a FRU...
When installing: • Correctly route and secure the antenna cables, LCD cable, and camera/LED cable through the cable guides on the keyboard bezel assembly. Fix the camera/LED cable to the system board with a tape. Ensure that the cables are not pinched by any components. •...
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Removal step of the LCD-bezel frame When installing: After the LCD-bezel frame are removed, it cannot be used anymore. Use a new LCD-bezel frame for replacement. Removal step of the strip cover Chapter 8 Removing or replacing a FRU...
Removal step of the ThinkShutter for conventional camera 2020 Hinges For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 79 • “2010 LCD-bezel frame, strip cover, and ThinkShutter ” on page 82 Removal steps of the hinges Step Screw (quantity)
2030 LCD panel assembly and LCD cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 79 • “2010 LCD-bezel frame, strip cover, and ThinkShutter ” on page 82 •...
Installing the LCD panel assembly Install the LCD holder frame assembly as shown. Note: Ensure that the edges of the new LCD panel assembly align with the sponges on the computer cover. 2040 Camera card or camera/microphone card For access, remove these FRUs in order: •...
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Removal steps of the camera card for models with conventional camera When installing: Apply the red-dot mylar to the camera card as shown. Chapter 8 Removing or replacing a FRU...
Removal steps of the camera/microphone card for models with the IR camera When installing: Apply the camera rubbers camera mylar to the camera/microphone card as shown. 2050 LED cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 •...
Removal steps of the traditional LED cable 2060 WLAN antenna kit and LCD rear cover assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 79 • “2010 LCD-bezel frame, strip cover, and ThinkShutter ” on page 82 •...
When installing: • Plug the grey cable into the main connector on the WLAN card; plug the black cable into the auxiliary connector on the WLAN card. • Ensure that you attach the sponges to the rear cover assembly as shown. Removing an LCD FRU for models with touch panel This section provides instructions on how to remove an LCD FRU for models with touch panel.
Removal steps of the strip cover 3020 LCD panel assembly and LCD cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 79 • “3010 Strip cover” on page 90 Removal steps of the LCD panel assembly and LCD cable Step Screw (quantity)
Removal steps of the hinges Step Screw (quantity) Color Torque M2.5 × L2.5 mm, big-head, nylon-coated (6) Silver 0.294 Nm (3.0 kgf-cm) When installing: Attach the dc-in lens rubber to the hinges as shown. 3040 Infrared camera/microphone card For access, remove these FRUs: •...
Removal steps of the infrared camera/microphone card When installing: Apply the camera rubbers camera mylar to the camera/microphone card as shown. 3050 Infrared LED cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 63 •...
Removal steps of the infrared LED cable 3050 WLAN antenna kit and LCD rear cover assembly For access, remove this FRU: • “1010 Base cover assembly” on page 63 • “1150 LCD unit” on page 79 • “3010 Strip cover” on page 90 •...
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When installing:Plug the grey cable into the main connector on the WLAN card; plug the black cable into the auxiliary connector on the WLAN card. P1/X1 ExtremeHardware Maintenance Manual...
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User Guide. Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo. Thunderbolt is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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Part Number: SP40K05229 Printed in (1P) P/N: SP40K05229...