Call Processing; System Hold; Exclusive Hold; Hold Recall - Samsung 6B ENHANCED User Manual

CALL PROCESSING

SYSTEM HOLD

• When you are connected to any call, press H O L D. The button
associated with the call will flash green.
• To return to the caller, press the H O L D key and the green
flashing light will go steady green again.

EXCLUSIVE HOLD

To place an outside call on hold at your phone so that other users
cannot access it:
• Press the H O L D button twice. The button associated with the
call will flash green.
• To retrieve the call, press the C A L L key with the flashing green
l i g h t .
NOTE: Intercom calls will always be placed on exclusive hold.

HOLD RECALL

If you leave a call on hold longer than the hold timer, it will recall your
station. The button that the call appears on will have a slow flashing
amber or red light.
To answer
• Lift the handset or press the A N S / R L S k e y.
• If you do not answer this recall within a pre-programmed period
of time, it may go to the System Operator.

C O N S U LTATION HOLD

When you are talking on an outside line and it is necessary to consult
with another extension:
• Press the T R S F key; receive transfer dial tone. Your call is
placed on transfer hold.
• Dial the extension number.
• Consult with the internal party.
• Press T R S F to return to the outside party or hang up to transfer
the call.
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