6. Windows Help and Troubleshooting
This section describes some common problems, suggested solutions, and ways to recover
your Seal from a crash.
Be aware that the problems and solutions described here are meant only as a guide. They are
not definitive problem solving techniques. For certain problems, you might need help from
your IT department, the seller, or the Microsoft website.
When you observe a problem, stop operating the Seal immediately; taking further action may
result in data loss or damage. Take a note of what the system is doing and what actions you
performed before the problem occurred. Provide detailed information to your service provider
for quicker problem resolution.
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