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Panel Transmission Monitoring (PTM)
The 3G4010 can also monitor the panel's attempt to communicate with the central station. If it determines that the panel is hav-
ing difficulty, it switches the line to the cellular network. This feature is only active when the 3G4010 is configured as a back up
communicator. This feature is in addition to the regular line voltage detection.
The 3G4010 monitors the phone line for four consecutive failed attempts within a 12- minute window. A failed attempt is
assumed to have occurred when a line seizure takes place during dialing (either the alarm panel or the customer telephone),
but no 1400Hz tone (Contact ID kiss-off) or 2025Hz tone (SIA kiss-off) is sent from the receiver.
Once the conditions for a failed attempt are met, the 3G4010 connects the panel to the cellular network to communicate the
events. When the 3G4010 switches the line it stays in this mode until the panel hangs up. On the next event the 3G4010
restarts the error detection sequence before switching.
The 3G4010 performs this sequence on any phone number that is detected on the line. Specific central station phone numbers
can be programmed into the 3G4010 if desired. Up to four, 20-digit numbers can be added to your profile at Connect 24. If pro-
grammed, the 3G4010 will only look for a Contact ID or SIA kiss-off after these numbers are dialed. A Telephone Line Mon-
itoring trouble (PGM output activation and/or reporting code if applicable) is also activated and/or transmitted when the PTM is
activated. A restoral is sent at the end of the call.
Cellular Communications Sequence
When an alarm is triggered:
The control panel goes off-hook.
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The 3G4010 asserts a dial tone.
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The Control panel dials the number of the central station. Ensure that the alarm panel inserts a minimum one second
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pause, or has Dial Tone Search enabled before dialing the number.
The 3G4010 detects the DTMF dialing and stops dial tone.
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NOTE: The 3G4010 is unable to decode pulse dialing.
If the panel is programmed for Contact ID format:
The 3G4010 sends the required Contact ID dual-tone handshake to the panel.
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After receiving the handshake, the control panel transmits an alarm message in Contact ID format.
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The 3G4010 decodes and transforms the Contact ID digits into an IP packet and sends it to the central station receiver over
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the cellular network.
The central station receiver acknowledges the alarm and sends a command to the 3G4010 to generate the corresponding
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1400Hz Kiss-off signal for a minimum of 800 msec.
After the 3G4010 generates a Kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control panel
goes on-hook.
If the panel is programmed for SIA (300 baud) format:
The 3G4010 sends the required SIA handshake to the panel.
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After receiving the handshake, the control panel transmits an alarm message in the SIA format.
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The 3G4010 decodes and transforms the SIA events into an IP packet that it sends to the central station receiver over the
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cellular network.
The central station's receiver acknowledges the alarm and sends a command to the 3G4010 to generate the cor-
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responding 2025Hz kiss-off signal for a minimum of one second.
After the 3G4010 generates a kiss-off signal, it sends the next alarm or, if no further alarms need to be sent, the control
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panel goes on hook.
NOTE: The 3G4010 automatically adjusts the order of the handshakes based on the last format the control panel used to trans-
mit an event.
Inputs
The 3G4010 has four inputs that can be used to trigger specific communications. These events will transmit using the Contact
ID or SIA format with Inputs 1-4 reporting as [991] to [994] respectively.
Default settings are:
INPUT 1- FIRE
INPUT 2 - PANIC ALARM
Inputs can be configured as follows:
Normally Open - input will activate when a short condition is detected between the terminal and COM
Normally Closed - input will activate when an open condition is detected between the terminal and COM
Single End of Line - input will activate when a short or open condition is detected between the terminal and COM and will
restore when a 5.6Kohm resistor is detected between the terminal and COM.
NOTE: These inputs are programmable to communicate using either the Contact ID or SIA format
NOTE: For UL/ULC installations, connections between alarm panel outputs and 3G4010 inputs must be run in protective mech-
anical conduits. To reduce interference with the antenna, it is recommended that the metal conduit is not connected to the
knock-outs in the top of the cabinet.
INPUT 3 - BURGLARY
INPUT 4 - SYSTEM TROUBLE
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