Philips FC9258 Manual page 15

troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The filter-cleaning
reminder light (for
types without
display) or the
filter-cleaning
reminder symbol
on the display (for
types with display)
flashes.
The suction power
is insufficient.
The infrared
remote control
does not function.
The appliance does
not function and
the standby light
on the cover of
the appliance
flashes.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Possible cause
The filter cylinder
needs to be cleaned.
You have selected a
low suction power
setting.
The filter cylinder is
clogged with dirt.
The motor protection
filter and/or the HEPA
filter are dirty.
The nozzle, hose or
tube is blocked up.
You have not inserted
the batteries properly
or the batteries are
empty.
The dust bucket and/
or the filter cylinder
unit are not installed
properly.
The cover is not
closed properly.
Your vacuum cleaner
has built up static
electricity. The lower
the air humidity in the
rooms, the more static
electricity the
appliance builds up.
Solution
Clean the filter cylinder by turning the filter-
cleaning handle 6 full circles (see section 'Using the
filter-cleaning handle to clean the filter cylinder' in
chapter 'Using the appliance').
Select a higher suction power setting.
Clean the filter cylinder (see chapter 'Cleaning and
maintenance').
Clean or replace the filters (see chapter 'Cleaning
and maintenance').
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as possible)
the other way around. Switch on the vacuum
cleaner to force the air through the blocked-up
item in opposite direction.
Insert the batteries properly or replace them. See
chapter 'Replacement'.
Unplug the appliance. Make sure that the filter
cylinder is assembled properly into the filter
cylinder case ('click'). Also make sure that the filter
cylinder unit is inserted properly into the dust
bucket ('click').
Make sure the cover is closed properly. Put the
plug in the wall socket and try again.
To reduce this inconvenience, we advise you to
discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example legs of a table or chair, radiator etc.).
English
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